AC1600Modem/Router Locker Out of Setup Access

[pedro967]

Cannot sign in to access my router (192.168.0.1). Multiple attempts at password then with serial number then default password (@newdig). Each attempt gets me looped back to the serial number, set new password screen. Router does not respond to anything. I am always connected to internet.

I have done a factory reset. Same problem.

Help

[michaelkenward]

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@pedro967 wrote:

Cannot sign in to access my router (192.168.0.1).

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Your description is a bit thing on useful detail.

Which router?

AC1600 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

Look at the label on the device for the model number.

192.168.0.1 is not the default IP address for routers. (That's for some modem routers.)

Tried 192.168.1.1?

What about routerlogin.net?

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Multiple attempts at password then with serial number then default password (@newdig).

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Where did @newdig come from? The default password for the browser graphical user interface (GUI) is password.

[pedro967]

AC1600 WiFi VDSL/ADSL Modem/Router Model D6400

[michaelkenward]

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@pedro967 wrote:

AC1600 WiFi VDSL/ADSL Modem/Router Model D6400

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Used as a modem/router?

Connecting how?

Saying "Cannot sign in" could mean several things.

Browser from a PC? WiFi? Wired?

Take us through what you are doing, step by step and explain where it goes wrong.

[pedro967]

Used as a modem/router?  - No, a lawn mower

Connecting how? - 192.168.0.1 on my PC as described.

Saying "Cannot sign in" could mean several things. - No, it means what I described.

Browser from a PC? WiFi? Wired? - Where else would I enter 192.168.0.1? Router/Mpdem is connected via ethernet cable.

Take us through what you are doing, step by step and explain where it goes wrong.

I already did. I've been signing in for years with the method described. Maybe you can tell me why the user/password is not being accepted by the log in page now, even after reset to factory.

Do you have a solution in mind from your experience, or am I to reply endlessly to non directional questions?

[michaelkenward]

Oh dear. One of them.

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@pedro967 wrote:

Used as a modem/router?  - No, a lawn mower

I have owned a D6400 since it first came out.

I have used it in various modes:

• modem/router
• modem only
• access point
• as a USB "server" for printing and storage

I have not tried router only mode.

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Saying "Cannot sign in" could mean several things. - No, it means what I described.

My experience has involved many ways of signing into the D6400, including the late lamented mobile genie.

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Do you have a solution in mind from your experience, or am I to reply endlessly to non directional questions?

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Not without knowing what is happening at yur end.

But you don't seem to be interested in troubleshooting your problem, so I will leave it to someone else to get into telepathy.

If you do want help, you would do better to ask in the right place.

DSL Modems & Routers

Good luck.

[pedro967]

"DSL Modems & Routers"

Best helpful answer yet.

[pedro967]

Thought I'd close out this thread with the right answer - which I found myself.

When I bought this D6400 years ago the setup access sign-in was 192.168.0.1, but that seems to have changed.

Now it's www.routerlogin.com or .net

I searched through my records of Netgear articles and found this in one that detailed factory reset.

Works every time.

[michaelkenward]

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@pedro967 wrote:

When I bought this D6400 years ago the setup access sign-in was 192.168.0.1, but that seems to have changed.

Now it's www.routerlogin.com or .net

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Always has been. Read the manual. See page 24. (Mine is dated 2016.) 

Both should work.

This is for routers:

How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support

and this:

If you cannot login to your router | Answer | NETGEAR Support

Modems have 192.168.0.1

If the IP address doesn't work, then something else is happening on your network.

[pedro967]

"Always has been. Read the manual. See page 24. (Mine is dated 2016.)"

I didn't get a 24+ page manual. But I guess I must have been imagining the sign in as it's written on my original original quick set up page.

Anyway, why didn't you give me this gem of factuality on the first post.

Anyway, I'm done. 

[michaelkenward]

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@pedro967 wrote:

Anyway, why didn't you give me this gem of factuality on the first post.

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Because it wasn't clear what you wanted to do, what the problem was, and you refused to explain it.