Orbi WiFi 7 RBE973
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Can't access the internet.

Speller18
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Can't access the internet.

Hi everyone. I'm not the most tech savvy person so sorry if this seems basic. I have a D6200 netgear router. The modem displays a green light so it appears to be working. However, even though my devices can connect to the wifi, the internet cannot be accessed. I typed in my IP address which leads me to a tplink login page. I have no idea why it leads to this. I can access my router settings by typing www.routerlogin.com. I have reset the router, tried updating the firmware, changed the passwords and I still cannot access the internet. Have I been hacked somehow? Help would be really appreciated.
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antinode
Guru

Re: Can't access the internet.

> [...] I have a D6200 netgear router. [...]

   Ok.  New installation, or is the D6200 replacing someting else, or
what?

> [...] The modem displays a green light so it appears to be working.

   According to the D6200 User Manual, there is more than one LED
indicator.  Which one is  your "a green light"?

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Did you follow any of
the set-up instructions there?

> [...] I typed in my IP address which leads me to a tplink login page.
> I have no idea why it leads to this.

   Same here, but I can't see any of the equipment you have there.
What, exactly, is your "my IP address"?  To what, exactly, is the D6200
connected?  DSL phone line?  Ethernet cable?  Other?  Do you have a
TP-Link box of some kind somewhere?  Do you have an ISP?

> I can access my router settings by typing www.routerlogin.com.

   And what do you see there?

> [...] I still cannot access the internet. Have I been hacked somehow?

   You'll probably need to get connected to the outside world before
hacking becomes a problem.

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