D6400 everything works fine except one site I cannot reach no machines in the house can reach it

[dolphin17954]

Good Afternoon

 I am having a problem when I go to bring up site(bank) it says the site cannot be reached. I have 2 cell phones and 2 computers and they all do the same thing. I can unplug my router plug it back in and reach the site one or two times and it does the same thing. I have cleaned up everything on my compuetr but nothing helps I do not think tha is what it is as all the computers in the house do the same

 Thank you for your time

[michaelkenward]

Sounds like your bank's security system. Banks seem to go out of their way to keep us away from out money.

I assume that you don't have one of those "helpful" protection systems that tries to prevent nasty things from invading you.

If you see the same behaviour with different browsers, then it could be your ISP and its security systems, or it could be the DNS service you, or the ISP, uses.

If you visit the support pages:

Support | NETGEAR

you can feed in your model number and find the documentation for your hardware.

You need to find the bit for the Domain Name Server (DNS) Address in the browser graphical user interface (GUI).

If it is set to Get Automatically from ISP it might work to use something else. Use a web search to Look for Public DNS servers.

If that doesn't help, it will be down to something else. Have you asked the bank for help?