D7000 also does VDSL.
You aren't telling us anything that can help us to work out what is going on.
You haven't provided enough information for anyone to do anything more than guess.
How about dealing with this comment:
That could mean anything. You should probably talk to your ISP.
This is a good place to start.
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
