Orbi WiFi 7 RBE973
Reply

D7000v2 Dropping WiFi

Liamm92
Follower

D7000v2 Dropping WiFi

Had my Netgear Nighthawk D7000v2 since October, had a few issues with it initially dropping internet and WiFi but I thought it was because I had the provider settings wrong.

Since early Jan I thought I’d managed to get it sorted, it had been working fine apart from having to turn it off and on again because the WiFi appeared to have stopped working, a simple reset of the device seemed to fix this though and my wireless devices reconnected.

The same thing happened yesterday, but this time despite multiple resets, none of my devices will connect to WiFi again, strangely any wired devices are working.

WiFi and internet lights are on.

Seems to be a common issue but I can’t seem to find the answer on how to fix it?

Thanks,

Liam
Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 2

Re: D7000v2 Dropping WiFi

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.


@Liamm92 wrote:

The same thing happened yesterday, but this time despite multiple resets, none of my devices will connect to WiFi again, strangely any wired devices are working.

Tell us a bit more about what you see when this happens. Unfortunately, "none of my devices will connect to WiFi" does not tell us what happens when you try to connect and what these devices might be.

 


@Liamm92 wrote:

Seems to be a common issue but I can’t seem to find the answer on how to fix it?

What does that mean? Any particular messages you have read?

 

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)

You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

DSL Modems & Routers

I will ask the Netgear moderator to move your message.

 

 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 758 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series