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Re: D8500 [not R8500] USB 3.0 port not working

UltraMacro
Aspirant

D8500 [not R8500] USB 3.0 port not working

I have a D8500 Modem  Router not a R8500 firmware V1.0.3.39_1.0.1.

 

Currently working as Wireless AP mode [don't ask]. I am to use the USB 2.0 but the USB3.0 won't work with the same HDD, ext USB 3.0 HDD or any 3.0 USB flash drive.

Is there a solution that doesn't mean reverting to a previous firmware?

 

All constructive suggestions welcome, thank you in advance.

 

 

Message 1 of 4

Re: D8500 [not R8500] USB 3.0 port not working


@UltraMacro wrote:

I have a D8500 Modem  Router not a R8500 firmware V1.0.3.39_1.0.1.

 


Might get more hardware specific replies if you post in the right bit of this forum:

 

DSL Modems & Routers - NETGEAR Communities

 

People over there know more about DSL modems and routers.

 


@UltraMacro wrote:
I am to use the USB 2.0 but the USB3.0 won't work with the same HDD, ext USB 3.0 HDD or any 3.0 USB flash drive.

 


Search the forum, any areas, to find out about USB3 issues. The topic comes up several times a week.

 

 

 

 

Message 2 of 4
grumpa43
Apprentice

Re: D8500 [not R8500] USB 3.0 port not working

 

Power down your router

Remove any HDD in the USB 3 port.

Power up the router without any HDD in the USB 3 port.

When the router is up and has completely "settled", plug your HDD into the USB 3 port - it should now be recognized (at least in R8000 this is the only thing that works).

 

You will need to do this any time you power down the router - or - reboot the router. It cannot boot up with anything in the USB 3 port.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 3 of 4
UltraMacro
Aspirant

Re: D8500 [not R8500] USB 3.0 port not working

Thank you for the suggested solution tried following this several time with no success both with a external HDD (sata 3.0) and a portable USB 3.0 HDD.

Message 4 of 4
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