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DGND3700v2 Airprint will HP B110 series on 2.4Ghz and iPad on 5Ghz

ToonBall
Aspirant

DGND3700v2 Airprint will HP B110 series on 2.4Ghz and iPad on 5Ghz

After 35 mins of useless online support live chat :mad: am trying the forums.:)

Here my setup:

I have DGND3700v2 which is setup with 2.4Ghz and 5GHz wireless networks enabled.

They are called different names (example names below):

NetworkA (2.4Ghz)
NetworkB (5Ghz)

Attached to NetworkA is:
iPhone 4 (IOS 5.1)
HP Photosmart B110 Series (Printer)

Attached to NetworkB is:
iPad 3 (IOS 5.1)
MacBook Air (OS X Lion)
MacBook Pro (OS X Snow Leopard)

Everything works fine except one thing, AirPrint/Bonjour service.

Once I have printed or wait 5mins the devices attached to NetworkB can not see (via Bonjour/Airprint) the HP Printer. I can see the IP Address (Ping or webpage). The only way to printer / connect is to either switch the printer off and back on. Or go the HP Printer webpage, disable and then re-enable the Bonjour service.

If I connect the devices on NetworkB to NetworkA instead then they is no problem. I don't really want to do this as there would be no point having the dual band router.
I can't connect the printer to the 5Ghz Network as it's 2.4Ghz only.

Netgear support said that if the printer can not connect to 5Ghz then the printing wouldn't work.

Anyone with a solution to this?

Or is it take the router back to the shop as it not fit for purpose. Then buy a cheaper single band 2.4Ghz router (not Netgear).:mad:

Cheers
Message 1 of 6
w3wilkes
Prodigy

Re: DGND3700v2 Airprint will HP B110 series on 2.4Ghz and iPad on 5Ghz

With the ongoing issues with both the DGND3700 v1 and v2 with no fixes in sight for either device, I'd say you're looking at taking your router back and replacing it with a different vendors device.
Message 2 of 6
Scubbie
Apprentice

Re: DGND3700v2 Airprint will HP B110 series on 2.4Ghz and iPad on 5Ghz

Could you try connecting the printer via an Ethernet cable?

This would prove whether or not there is something else going on.
Message 3 of 6
ToonBall
Aspirant

Re: DGND3700v2 Airprint will HP B110 series on 2.4Ghz and iPad on 5Ghz

Am afraid the Printer does not have an ethernet port.
Message 4 of 6
Scubbie
Apprentice

Re: DGND3700v2 Airprint will HP B110 series on 2.4Ghz and iPad on 5Ghz

Whilst not always convenient, that isn't so bad.
Message 5 of 6
ToonBall
Aspirant

Re: DGND3700v2 Airprint will HP B110 series on 2.4Ghz and iPad on 5Ghz

At £150 it's really overpriced for router that has a flaw in it's firmware. :eek:
Also found that the Bonjour service effects iTunes home sharing as well. :eek:

The only solution I found is to only use the 2.4Ghz wireless to connect too and not use 5Ghz. Which means it's an extremely expensive 2.4Ghz router. :confused:

It's a shame really, because it's second failed Netgear product I have purchased. I bought DGND3300 last November and this was returned to the shop because of extremely poor wifi.

So it's back to my trusted Linksys WAG200g for now. Granted slower speed but at least it works with Bonjour. 😮 And another Netgear product returned.
Message 6 of 6
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