- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: DGND3700v2 Internet Light Off, All Other Lights On.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
DGND3700v2 Internet Light Off, All Other Lights On.
I started having an issue with my Netgear Modem/DSL Connection.
It started randomly and no settings/jacks/plugs etc were changed leading up to this issue. Basically working fine and then last Wednesday at 9:30am it cut out (though the ISP says they saw a blip of activity around 11:30am), there was no line sync for 12 hours. Line sync came back at about 9:30pm but the internet light hasn't come up since.
It gets line sync, it can see the speed of the dsl connection, but there is no pppoe activity and the internet light is off.
My username/password/vpi/vci are all correct.
I have reset the modem (multiple times). It cannot detect an internet connection via the setup wizard.
I have spoken with my ISP and so far we have verified the physical line is working, my account on their end is free and clear, they switched my profile as part of their process to see if we could get a connection and there's nothing happening.
Just looking to see if anyone has any other ideas as to what might be going on, either on the ISP side or the Modem side.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: DGND3700v2 Internet Light Off, All Other Lights On.
Hello spuirtst
If you have tried a factory reset and checked your connections and try another dsl filter then it could be a issue with the modem you may want to contact Netgear support if the modem is still under warranty.
http://support.netgear.com/general/contact/default.aspx
DarrenM
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more