How to remove device listed under "My Products" that I no longer own?

[Retired_Member]

I no longer own a product that I registered with my netgear account. The product is listed under "My Products" with no option to remove it. How do I get this removed? I read one answer saying to call Netgear and have them remove, but all the phone numbers I see are for "paid tech support". This is just a general question, so I'm definitely not going to pay to talk to someone. This is basic functionality for registered products in other support portals. Please advise. Thank you.

[DarrenM]

Hello Fntypo

You will have to call support and have them remove it they shouldn't need to charge you for this.

DarrenM

[Lowndex]

Good luck. I have emailed customer service three times since 8/06 (once per day) and recieved zero response!

[pcofranc]

12/03/2017 - I bought and registered a wifi router over a year ago and sold it.  I continually get security update notices to my email even though I checked unsubscribe. Why can't I delete my device from my profile? 

[Jeastie]

I have just spoken with a human at customer support and they directed me to this web page (type exactly as this in address box): kb.netgear.com/1160

When you get to the page it has an item in the list which explains how you do it

[michaelkenward]

In clickable form:

NETGEAR Product Registration FAQ | Answer | NETGEAR Support