> [...] I've been trying to get this modem/router up and running with no
> success. [...]
Think, for a moment, about how little useful information that
non-description conveys to the non-psychics in your audience. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
What type/level of service from CenturyLink?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Aside from the basic
set-up instructions, look for the LED descriptions and "Troubleshoot".
If we're talking about a DSL connection, then potential sources of
useful information include the LEDs (especially "DSL"), and, on the
management web site, anything about the DSL connection under ADVANCED >
ADVANCED Home : Internet Port : Show Statistics.
> [...] what all credentials I need [...]
Presumably, for a PPPoA or PPPoE connection, there'd be a user name
and password (same as on the Actiontec C1900A, I'd guess). CenturyLink
could tell you those, and whether you use PPPoA or PPPoE.
Many Netgear models/firmware versions mishandle special characters in
those credentials, so if yours include funny characters (funnier than
"@"), then that could explain an authentication failure. But if the DSL
physical link is bad, then authentication is not your biggest problem.
> [...] I have also tried the netgear genie and still nothing. [...]
If that means some Netgear-supplied app, running on some
(unspecified) computer/device or other, then I'd stick with a web
browser. As above, "nothing" is not a useful problem description.
