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Netgear D7000 - lost connection

Gerhard_Öfi
Aspirant

Netgear D7000 - lost connection

Hello,

 

i use Netgear D7000 with A1 Telekom Austria provider since several month without problem but

since June the connection breakes about 2 times a week. In that case only a reboot/restart of the router solves this problem.

 

I can't find any problem in administration protokoll file but this file seems to be written new every router restart. I can't connect to the router with LAN if this problem happens so i can't check problem based of actual logfile. The LED's do not show problem... A reboot with iOS does not work.

 

Details:

- latest Firmware V1.0.1.48_1.0.1)

- Internet-Dienstanbieter Adam (Österreich)

- Transfermodus: VDSL(PTM)

- DSL Modus (VDLS2)

- Kapselung (PPPoE (PPP over Ethernet)

- Verbindungsmodus (Dauerverbindung)

- DNS-Server (from Provider)

- WAN (Automatically)

 

The ISP said that the telefon line does not have a problem.

 

Any ideas?

 

Thanks for feedback/help and best regards,

Gerhard

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 4
Gerhard_Öfi
Aspirant

Betreff: Netgear D7000 - lost connection

Any help/idea?

Message 2 of 4
antinode
Guru

Betreff: Netgear D7000 - lost connection

> Any help/idea?

   Not really, but...

> - latest Firmware V1.0.1.48_1.0.1)

   V1.0.1.50_1.0.1 exists now.  The Release Notes file says only:

      New Features and Enhancements:
      o Security Enhancement.


so I wouldn't expect much.

 

      http://netgear.com/support/product/D7000.aspx

Message 3 of 4
Gerhard_Öfi
Aspirant

Betreff: Netgear D7000 - lost connection

i have already installed latest updates. After 3 days connections brokes without information again :(....

 

For further analyse i need to know how i can save logfile permanantly - at the moment after restart a new logifile will be created and so i have no way no analyse furhter....

 

regards

 

Message 4 of 4
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