Orbi WiFi 7 RBE973
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Nighthawk AC1900 D7000 firmware update

bdfm
Guide

Nighthawk AC1900 D7000 firmware update

I have a Nighthawk AC 1900 D7000 and want to upgrade the firmware. I logged into my account on Netgear and found the latest version and downloaded the zip file. I unzipped the file and when I clicked on it to open, it takes me to Cyberlink Photo Director.  Totally confused what happened - I want to upgrade firmware on my router and the file takes me to photo editing software!  What happened?  How do I get the right file to update my firmware?

Message 1 of 3

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antinode
Guru

Re: Nighthawk AC1900 D7000 firmware update

> [...] downloaded the zip file.

   Which "the zip file"?  While you were there (wherever that was), did
you also fetch/read the "Release Notes" file/page, which includes the
installation instructions?

> [...] I unzipped the file [...]

   Ok.

> [...] and when I clicked on it to open, it takes me to Cyberlink Photo
> Director.

   Which "it"?  That's not part of the installation instructions.  Your
(unspecified) computer OS has no idea what to do with this ".img" file.
The router knows.  Follow the installation instructions.


> How do I get the right file to update my firmware?

   You may already have it.  Follow the installation instructions.

   Note that there's a D7000 (plain/"v1") and a D7000v2.  Be sure that
you got the right firmware kit for your model.  Then follow the
installation instructions.

View solution in original post

Message 2 of 3

All Replies
antinode
Guru

Re: Nighthawk AC1900 D7000 firmware update

> [...] downloaded the zip file.

   Which "the zip file"?  While you were there (wherever that was), did
you also fetch/read the "Release Notes" file/page, which includes the
installation instructions?

> [...] I unzipped the file [...]

   Ok.

> [...] and when I clicked on it to open, it takes me to Cyberlink Photo
> Director.

   Which "it"?  That's not part of the installation instructions.  Your
(unspecified) computer OS has no idea what to do with this ".img" file.
The router knows.  Follow the installation instructions.


> How do I get the right file to update my firmware?

   You may already have it.  Follow the installation instructions.

   Note that there's a D7000 (plain/"v1") and a D7000v2.  Be sure that
you got the right firmware kit for your model.  Then follow the
installation instructions.

Message 2 of 3
bdfm
Guide

Re: Nighthawk AC1900 D7000 firmware update

Was able to perform the update - thanks for your help!

Message 3 of 3
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