Orbi WiFi 7 RBE973
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Unable to reset DGN1000 after busted firmware update

Ali111
Follower

Unable to reset DGN1000 after busted firmware update

Hello,

 

I just bought DGN1000 yesterday and I managed to install it. After installation I wanted to update it but the update failed - my mistake. Ever since the router gives red color. I tried to reset it by pushing the reset button hard using a pin , I can't even feel anything pushed down but anyway I tried several times to no avail. The router still gives this red color and I'm unable to reset to to reinstall the update and fix the problem.

 

Any help?  Thank you very much in advance.

 

 

Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: Unable to reset DGN1000 after busted firmware update

Hello Ali111


I suggest contacting support the modem might be bricked.

 

http://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic

 

DarrenM

Message 2 of 2
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