Orbi WiFi 7 RBE973
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Re: d3600 firmware upgrade

Steve_darls
Aspirant

d3600 firmware upgrade

I have a couple of days ago upgraded my modem router firmware to 1.0.0.64

I found that all previous configurations have reverted to factory default

I am now also having many problems including

Each time the unit is rebooted I have to go through resetup

I am unable to change the configuration of the wifi settings ie ssid and passphrase

 

Is there a solution

Model: Genie|Desktop| Mobile| and Product Setup Genie
Message 1 of 10

Re: d3600 firmware upgrade

Try to manually flash the firmware again. Perhaps it didn't work properly.

 

You may have to factory reset after the flash, but once is usually enough.

 

Find the manual and the firmware here:

 

>>>>> D3600 | Product | Support | NETGEAR <<<<<

Message 2 of 10
Steve_darls
Aspirant

Re: d3600 firmware upgrade

I have tried re-installing the firmware but each time it fails.

I have also reset the unit to factory default and tried to install the firmware, but this also fails

I am using the file "D3600-V1.0.0.64_1.0.1.bin"

The message reads "Firmware Upgrade Failed.Please Check your File"

Model: D3600|N600 WiFi Modem Router - 802.11n Dual Band Gigabit
Message 3 of 10

Re: d3600 firmware upgrade


@Steve_darls wrote:

I have tried re-installing the firmware but each time it fails.

I have also reset the unit to factory default and tried to install the firmware, but this also fails

I am using the file "D3600-V1.0.0.64_1.0.1.bin"

The message reads "Firmware Upgrade Failed.Please Check your File"


Hmm.

 

Tried earlier firmware? 

 

Retrieved another copy of the firmware just in case it got bust when you extracted it from the zip file?

 

 

Message 4 of 10
Steve_darls
Aspirant

Re: d3600 firmware upgrade

I have now re-downloaded back three firmware versions

I have gone back three firmware versions and all failed in the same way

I have also tried installing these same firmware versions from a different pc with the same result

Model: D3600|N600 WiFi Modem Router - 802.11n Dual Band Gigabit
Message 5 of 10
antinode
Guru

Re: d3600 firmware upgrade

> I have a couple of days ago upgraded my modem router firmware to
> 1.0.0.64

> Each time the unit is rebooted I have to go through resetup

   I know nothing, but this sounds familiar:

      https://community.netgear.com/t5/x/x/m-p/1342278

 

      After upgrade to version V1.0.0.64_1.0.1 D3600 loses all settings
      on every reboot.

   It's starting to smell like a (serious) bug.

Message 6 of 10
separato
Aspirant

Re: d3600 firmware upgrade

Hello I have exactly the same issue, after upgrade to version V1.0.0.64_1.0.1 D3600 loses all settings on every reboot.

 

Any valid solution?

Model: D3600|N600 WiFi Modem Router - 802.11n Dual Band Gigabit
Message 7 of 10
DarrenM
Sr. NETGEAR Moderator

Re: d3600 firmware upgrade

Hello separarto 

 

Does this not happen on older firmware for you?

 

DarrenM

Message 8 of 10
zimo85
Aspirant

Rif.: d3600 firmware upgrade

Same problem with FW 1.0.0.64_1.0.1: every time the power goes down, it reset himself to default settings.

And I have another issue: I can not upgrade to 1.0.0.65: if I try with auto, it stuck after download, and I have to reset to default settings with the small button on the rear of the modem; if I try with manual, it says that the .bin file is not valid.

Any suggestion, please?

Model: D3600|N600 WiFi Modem Router - 802.11n Dual Band Gigabit
Message 9 of 10

Rif.: d3600 firmware upgrade

There is no 1.0.0.64 on the website, so either it is a different model or it was such a disaster that Netgear removed it from the collective memory.

 

Try downloading the firmware again to see if that is any better.

 

If that fails then it may be down to drastic action, like using tftp:

 

How to upload firmware to a NETGEAR router using TFTP | Answer | NETGEAR Support

Message 10 of 10
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