increased speed of internet can't access D6400

[nfuller]

help. I recently upgraded my speed with internet provider but I can't seem to get access through modem. Centurylink says I need to updated modem? how do I do this?

[michaelkenward]

You may need to get the D6400 to forget its old settings and reconfigure it from scratch.

But what does this mean?

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@nfuller wrote:

... I can't seem to get access through modem.

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Can you get at the modem/router's browser interface? If so, there may be a factory reset option here (my D6400 is now in modem only mode and I can't get into it to check):

ADVANCED > Administration > Backup Settings

The easiest option is probably to use the reset "button" on the back the D6400.

There is a manual for the device somewhere at the end of this link:

>>>> D6400 | Product | Support | NETGEAR <<<<

See page 224.

Do that and you may be able to use the setup wizard to connect you to your ISP.