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upgrading from R7000 to D7800 and having DNS troubles

GLO
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upgrading from R7000 to D7800 and having DNS troubles

Hi,

 

I picked up a new D7800 and configured the DSL login details.

 

I was able to connect over Wifi to the D7800 but after entering the DSL credentials, and using AutoDetect DNS settings.

I have been connected (confirmed with the DSL providor that a session connected) 

But i continue to get DNS errors and i cant even log back into routerlogin.net

 

Wifi says i have a connection but no internet, the browser says DNS errors.

 

I have factory reset the D7800 3 times already and even with the factory settings, i still have issues opening routerlogin.net

 

Any tips or help please.

 

Thanks in advance.

Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
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GLO
Tutor
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Re: upgrading from R7000 to D7800 and having DNS troubles

Hi DarrenM,

Thanks for your reply.

I figured it out finally.

I had set up my R7000 to use 192.168.1.101 and my Sony smart TV used static IP 192.168.1.1.

The D7800 uses by default 192.168.1.1 and this was causing the clash.

I have some other D7800 questions that I will post new threads for.

Thanks again.

Regards
GLO

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DarrenM
Sr. NETGEAR Moderator

Re: upgrading from R7000 to D7800 and having DNS troubles

Hello GLO

 

Have you tried to use googles open DNS in the modem settings to see if its a issue with the ISP DNS?

 

DarrenM

Message 2 of 3
GLO
Tutor
Tutor

Re: upgrading from R7000 to D7800 and having DNS troubles

Hi DarrenM,

Thanks for your reply.

I figured it out finally.

I had set up my R7000 to use 192.168.1.101 and my Sony smart TV used static IP 192.168.1.1.

The D7800 uses by default 192.168.1.1 and this was causing the clash.

I have some other D7800 questions that I will post new threads for.

Thanks again.

Regards
GLO
Message 3 of 3
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