401 Unauthorized Access

[Fara-krasava]

I can’t join the modem.( I’m only can’t join in the modem. My family use this modem. What problem ? 401 unauthorized.

[DexterJB]

Hi @Fara-krasava,

Have you tried using another device or browser? Maybe try resetting the modem and go through the initial setup.

Dexter

[DexterJB]

Hi @Fara-krasava,

I would like to follow up and check if you are still experiencing the issue.

Dexter
Community Team