@Jt51 wrote:
I tried to update firmware yesterday ...
What happened when you did it: "tried" suggests that it failed.
@Jt51 wrote:
Red light showing...
That's the Internet LED. Power and DSL are as expected. So nothing wrong with the D6220.
@Jt51 wrote:
...speaking to Telstra they now tell me they don’t support this router
It is not a router, but a modem router. All you need from Telstra are the login details for your Internet service.
If you visit the support pages:
Support | NETGEAR
you can feed in your model number and find the documentation for your hardware.
