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Jwharman
Aspirant

Can’t Register Device (D7000)

I purchased this product used from Goodwill about a year ago. I have had no success attempting to register it to my account. I am hoping there are employees/support here that can help me. I do not have the proof of purchase of the device from the third party seller. I have the device and the model number and that’s it.
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 1 of 4
plemans
Guru

Re: Can’t Register Device (D7000)

You don't need to register it to an account to use it. 

https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ

 

Was there something in particular you were trying to do so you want it registered?

CM2000-> RAX200-> GS716v2-> EX8000
Message 2 of 4
Jwharman
Aspirant

Re: Can’t Register Device (D7000)

Is there a forum that I can find the latest security updates and everything for the device on, and a good way you would recommend managing it other than through the Geeni app? If so, then no, there would be no particular reason.
Message 3 of 4
antinode
Guru

Re: Can’t Register Device (D7000)

> Can't Register Device (D7000)

 

   D7000[v1] or D7000v2?  Look for "Model" on the product label.
Firmware version?

> Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0

 

   Not the device in your picture.  (And a rear view would have been
more helpful.)

 

> Is there a forum that I can find the latest security updates and
> everything for the device on, [...]

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Downloads.  (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".)  Find the kit(s).
Download the kit(s) you want.  Read the "Release Notes" file for
instructions.  (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)

 

   Nearby, you should also find Documentation, including the User
Manual, which explains many things.

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