Orbi WiFi 7 RBE973
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Cannot connect to routers wifi

Hayezio
Aspirant

Cannot connect to routers wifi

Hello,

 

im having difficulty as i have just connected my nighthawk to my modem.  My PC and mobile device have connected to the wifi network (dd-wrt) however when i try to log into genie to manage the router it does not find it or allow me to log in???

 

confused......

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Cannot connect to routers wifi

are you using a 3rd party firmware on the router?

 

DarrenM

Message 2 of 4
Hayezio
Aspirant

Re: Cannot connect to routers wifi

I bought it second hand. When i search for the wifi it shows dd-wrt so im quessing it does
Message 3 of 4

Re: Cannot connect to routers wifi

Did you factory reset? Any second hand modem is likely to have changes to things like passwords and SSIDs. Get it back to the defaults and start from scratch.

 

There is a manual for your device somewhere at the end of this link:

 

>>> D7000 | Product | Support | NETGEAR <<<

Message 4 of 4
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