- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Constant red power light -DGND3700v2
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Constant red power light -DGND3700v2
Whilst conducting a firmware update the modem shut down and now only has a red power light at the front. The firmware update was stared through the web page Windows computer via a cable. The factory re-set does not seem to make any difference . I now cannot get access to the modem via the computer and the modem just has a single solid red power light. Help pls.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
[FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT]Power LED Stays Red[FONT=Arial,Arial][SIZE=3]When the wireless modem router is turned on, the Power LED turns red for about 20 seconds and then turns green. If the LED does not turn green, the wireless modem router has a problem.
If the Power LED is still red one minute after you turn on power to the wireless modem router:
[FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]1.
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]Turn the power off and back on to see if the wireless modem router recovers.
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]2.
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]Press and hold the
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]Restore Factory Settings
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]button to return the wireless modem router to its factory settings. See
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]Factory Settings
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]on page 142.
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]If the error persists, you might have a hardware problem and should contact technical support at
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3]www.netgear.com/support
[/SIZE][/FONT][FONT=Arial,Arial][SIZE=3].
[/SIZE][/FONT]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
Hi,
Did you ever get to the bottom of this issue? I tried doing a firmware update also which failed and now only have a red light.
Please let me know,
thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
Hello invamped
If your getting a red light then something has failed I would suggest contacting Netgear phone support if your modem is still under warranty.
http://support.netgear.com/general/contact/default.aspx
DarrenM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
I manage to get this going again, instead of setting my comp to a static IP I kept it as dchp and dns to the ip of the router. Sounds weird, but its almost like this forced the router to do something different. Then hitting the webpage with the ip address brought up a message saying the routers firmware was bust and gave me the option up upload another one. after uploading it has been working for a week. So it wasn't a hardware issue. This thing has terrible range however, nothing like it states on the features.
thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
Thans invanped! Your solution worked for me as well
It looks like the router enables an emergency WebUI to upload a new image.
All working fine again 🙂
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
This condition is discussed on page 132 of the manual.
http://www.downloads.netgear.com/files/GDC/DGND3700V2/DGND3700v2_UM_05June2014.pdf
It tells you to do a factory reset. If that doesn't clear the problem it says you probably have a hardware failure. If that's the case you will have to buy a new modem/router. If you want a device that the vendor supports you might want to consider something other than Netgear. Netgear doesn't tend to listen to their customers suggestions or needs, but they're more than happy to try and charge you for speaking with them on the phone.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Constant red power light -DGND3700v2
I was able to fix this issue by configuring DHCP on my workstation and pluging the network cable on the router.
The router enables a HTTP emergency page to restore a broken image.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more