Orbi WiFi 7 RBE973
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Re: D6000 connection problems

RYK786
Aspirant

D6000 connection problems

D6000 router does not automatically connect to internet after power cycle. (Current firmware is on  V1.0.0.59)

Need to login to router to force the connection.

Sometimes this works, sometimes not.

 

Tried using backup entry level TP-Link router which connected first time. So the line is clearly not the problem.

 

This is my 2nd D6000 router, the first one was returned after a whole host of problems.

Was also told to update firmware on that router, but then Genie stopped working.

 

Model: D6000|AC750 WiFi Modem Router - 802.11ac Dual Band Gigabit
Message 1 of 3

Re: D6000 connection problems

Is the Connection Mode set to be Always On?

 

In the browser interface:

 

> Basic

> Internet

 



(Current firmware is on  V1.0.0.59)

 

There have been three more since that one. This is the latest:

 

D6000 Firmware Version 1.0.0.68 | Answer | NETGEAR Support

 

Message 2 of 3
RYK786
Aspirant

Re: D6000 connection problems

Can confirm that the connection mode was set to Always on.

 

I've also updated the firmware to V1.0.0.68_1.0.1.

The problem still persists and now the Genie app doesnt work from my mobile devices.

Message 3 of 3
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