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D6100 AC1200 Wifi Modem Router won't store the ISP Password

JohnKofron
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D6100 AC1200 Wifi Modem Router won't store the ISP Password

Hi I have a relatively new D6100 that My ISP says needs replaced. The issue is that it won't hold the ISP Password. It holds the username fine, but I click on apply settings, ans when the screen repopulates the Username field still shows the entry, but the password field is blank. The original Firmware was D6100-V1.0.0.38_0.0.38 I upgraded to D6100-V1.0.0.50_0.0.50, but it still exhibits the same issue. All the otehr posts I've found so far are more to do with teh internal side passwords, not the ISP connnection one.

Model: D6100|AC1200 Wifi DSL Modem Router
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DarrenM
Sr. NETGEAR Moderator

Re: D6100 AC1200 Wifi Modem Router won't store the ISP Password

Hello JohnKofron 

 

Have you tried different web browsers? make sure pop up blockers or firewalls are not stopping the apply?

 

DarrenM

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DarrenM
Sr. NETGEAR Moderator

Re: D6100 AC1200 Wifi Modem Router won't store the ISP Password

Hello JohnKofron 

 

Have you tried different web browsers? make sure pop up blockers or firewalls are not stopping the apply?

 

DarrenM

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