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D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

Harp101Harp
Aspirant

D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue. Just upgraded the FW on my D6200 with the recommended file: D6200_V1.1.00.32_1.00.32. When I check the FW version on Genie now, it says: V1.1.00.32_1.00.30. Looks like the "first part" upgraded correctly to: V1.1.00.32, but why is the "last part" still at _1.00.30. Why didn't it change to _1.00.32 as the upgrade file shows it should have?? Model: D6200|Dual Band 11ac ADSL Modem Router
Model: D6200|Dual Band 11ac ADSL Modem Router
Message 1 of 7
emdoudar
Aspirant

Re: D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

I just upgrade from V1.1.00.30 to V1.1.00.32 and inside the router configuration page it says v1.1.00.32_1.00.30 too

 

did u find out if this is okay or there is something wrong?

Model: D6200v2|AC1200 WiFi DSL Modem Router
Message 2 of 7

Re: D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

It is the first bit that matters.

 

This would not be the first time that Netgear has put the wrong numbers on firmware.

 

Message 3 of 7
Harp101Harp
Aspirant

Re: D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

Nothing wrong. Here is the response I got from Netgear: Netgear Support 2018-10-22 12:22:18 Hi Anthony, The issue with the incorrect firmware version showing in the D6200 user interface was confirmed by our engineering team. It will be corrected on the next official firmware release but we don't have an ETA to that yet. Is there any thing else we can assist you with? Regards, Eduard Expert ID: 8305 NETGEAR L2 Support Expert
Message 4 of 7
SteveS66
Guide

Re: D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

My  D6200 won't update to Firmware V1.1.00.34! It's stuck on V1.1.00.32. When I click on the update notification at the top of Netgear Genie it says it's downloading the files but the update fails, so it opens my browser to log using it on 192.168.0.1. but the page doesn't load  properly & I can't access anything on it. I've downloaded the update Zip file from NetGear but I don't know how to update the router FW other then via Netgear Genie or via accessing via browser.

Netgear Genie upgrade failed 190205.jpg192.168.0.1 page not loading properly.jpg

Model: D6200|Dual Band 11ac ADSL Modem Router
Message 5 of 7
antinode
Guru

Re: D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

> My D6200 won't update to Firmware V1.1.00.34! [...]

 

   Different problem from the original subject of this thread.  It'd be
better to start a new thread for a new/different problem.

 

> [...] Netgear Genie [...]

 

   Which "Netgear Genie"?  Ever helpful, Netgear uses the name "Genie"
for more than one thing.  Netgear routers have a web-browser interface
called "Genie", and Netgear offers application programs for various
computers/tablets/phones, which are also called "Genie".  (I'd stick
with the web-browser interface.)

 

> [...] the page doesn't load properly [...]

 

   As usual, showing actual actions with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.  (Especially of what does _not_
happen.)


> [...] I've downloaded the update Zip file from NetGear but I don't
> know how to update the router FW other then via Netgear Genie or via
> accessing via browser.

 

   In-line images in these forums must wait for moderator approval, so I
can't see yours yet.  (An attached file incurs no such delay.)  Some
little description would be nice, even if the pictures were visible.

   Depending on the actual symptoms (a flashing Power indicator would be
suggestive), you may be a candidate for the TFTP recovery scheme.  See,
for example:

 

      https://community.netgear.com/t5/x/x/m-p/1622096

Message 6 of 7
SteveS66
Guide

Re: D6200 FW Update D6200_V1.1.00.32_1.00.32 Issue

Thanks antinode, I'll start a new thread for this issue & include required info there.

Cheers.

Model: D6200|Dual Band 11ac ADSL Modem Router
Message 7 of 7
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