Orbi WiFi 7 RBE973
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Re: D6300 firmware upgrade problem

rykke
Aspirant

D6300 firmware upgrade problem

I have d/l'd the firmware file on both firefox and safari but the file wont unzip, I've tried different apps but no joy keep getting error msg

stuffit gives me error 54, so I'm at a loss what to do any help would be appreciated

 

Cheers

Patrick

rykke

Model: D6300|Dual Band 11ac ADSL Modem Router
Message 1 of 9

Accepted Solutions

Re: D6300 firmware upgrade problem

Did you try a factory reset after you installed the new firmware? (See above.)

 

Some people find that this fixes problems they have after a firmware flash.

View solution in original post

Message 7 of 9

All Replies

Re: D6300 firmware upgrade problem

Windows and Macs handle zip files without any need for utilities.

 

I assume you got the firmware from here:

 

D6300 | Product | Support | NETGEAR

 

 

Message 2 of 9
Muphin
Aspirant

Re: D6300 firmware upgrade problem

I have just received the UPDATE warning, so diligently UPDATED to v1.0.0.102_1.0.102.

It has TOTALLY stuffed up my wireless printing (Samsung M288).

 

The printer message is "Unable to find wireless connection".  I now have 4 PC's on the Homegroup that cannot print.

 

Wireless Settings are: 2.4GHz

Enable Wireless Isolation - OFF

Enable SSID Broadcats   - NETGEAR11

Name SSID                      - AUTO

Mode                                - Upto 300Mbs

Security                            - WP2-PSK (AES)

 

I really would appreciate any help on this problem.

Thanks

Model: D6300|Dual Band 11ac ADSL Modem Router
Message 3 of 9
Muphin
Aspirant

Re: D6300 firmware upgrade problem

Further to todays post @ 10:29am: Re: D6300 firmware upgrade problem.

The ENTIRE wireless network is down, both frequencies (2.4 and 5 MHz)

 

The LG smart TV, Samsung PVR and WD player all rely on the wireless network to function.
They are no longer able to connect wirelessly to the router.

 

If there is Netgear Tech reading this post PLEASE take this issue as a SERIOUS PROBLEM.

 

 

Model: D6300|Dual Band 11ac ADSL Modem Router
Message 4 of 9

Re: D6300 firmware upgrade problem

Did you reset the router to factory settings after the firmware flash?


New firmware sometimes introduces changes that are not compatible with the old configuration.


So a factory reset is the first thing to try if you have problems with new firmware.


Backup your configuration first. Netgear does not advises restoring old settings into new firmware, but if resetting does not fix your problem, and you have complicated settings, you might want to restore them.

 

 

Message 5 of 9
KristofV
Aspirant

Re: D6300 firmware upgrade problem

The latest firmware update D6300-V1.0.0.102_1.0.102 has made very unstable my wifi connection with a Surface pro 3 (Wifi break, streaming impossible, windows 10 freeze ...)

Only the return to the previous firmware D6300-V1. 0.0.96_1.1.96 solved the problem.

Model: D6300|Dual Band 11ac ADSL Modem Router
Message 6 of 9

Re: D6300 firmware upgrade problem

Did you try a factory reset after you installed the new firmware? (See above.)

 

Some people find that this fixes problems they have after a firmware flash.

Message 7 of 9
rykke
Aspirant

Re: D6300 firmware upgrade problem

just short note to all the people who posted with sollutions many thanks for the advise and help have managed to get it all working so CHEERS to all

 

Patrick S Lever

rykke

Message 8 of 9

Re: D6300 firmware upgrade problem

Thank you for confirming that this reset worked for you. Maybe it will persuade other non believers.
Message 9 of 9
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