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D7000 Connected but not working

Sb1
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D7000 Connected but not working

We just moved and changed internet providers. When we installed the new service, everything worked fine using the vendors router. When I try to use our D7000, I can connect to the router but it won't allow access to the internet on my device. Please help!!
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Sb1
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Re: D7000 Connected but not working

 
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Re: D7000 Connected but not working

What sort of Internet do you have now?

 

Documentation here:

 

D7000 | Product | Support | NETGEAR

 

Check the Quick Start guide.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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Sb1
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Re: D7000 Connected but not working

We have Charter now.
Message 4 of 5

Re: D7000 Connected but not working

Yes, but what sort of Internet?

 

ADSL? VDSL? Cable?

 

Do you know that the D7000 is compatible with it?

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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