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D7000 Internet, DSL leds on, power led off
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2016-09-19
11:49 PM
2016-09-19
11:49 PM
D7000 Internet, DSL leds on, power led off
My Internet was down, so I tried pinging the router but alas, "network is unreachable". On inspecting the the Nighthawk ac1900, I see the internet led and the dsl led are on but all other leds are off. I tried unplugging and waiting ten seconds before plugging back in. No dice. I tried holding the reset button. No difference. I assume the power supply is still good because lights are stil lit, but I don't have another to test against. Plugging and unplugging the phone jack also has no effect on the now always on Internet light. The box appears lifeless on both wifi and ethernet. Any thoughts?
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2016-09-20
05:52 AM
2016-09-20
05:52 AM
Re: D7000 Internet, DSL leds on, power led off
test power adapter it may have failed and not suppling 12vdc. Contact support if under warranty
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2016-09-23
04:52 PM
2016-09-23
04:52 PM
Re: D7000 Internet, DSL leds on, power led off
I got a new power supply. Behavior is unchanged. Only internet and dsl lights lit. It's not under warranty, annoyingly, by a few weeks.
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2016-09-26
03:17 PM
2016-09-26
03:17 PM
Re: D7000 Internet, DSL leds on, power led off
Hello Ben_P
You could try to load a firmware onto the modem via TFTP to see if it will unbrick.
DarrenM
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