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D7000 Modem setup with no internet connection

rocket_855
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D7000 Modem setup with no internet connection

We have today just changed from trust power to spark fibre my D7000 was working great now we have changed to spark it no longer works, Question is how can i change settings in D7000 when it will not connect to internet the spark modem supplied works fine.any help would be apprecated 

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 4

Re: D7000 Modem setup with no internet connection


@rocket_855 wrote:

We have today just changed from trust power to spark fibre ...

 


If "spark fibre" means that you now have "fibre internet" your DSL modem will not work. It uses different technology.

 

You can still use your D7000 as a router.

 

There is support for the D7000, including a manual, somewhere at the end of this link:

 

>>> D7000 | Product | Support | NETGEAR <<<

 

See the section Set Up the Modem Router for Cable or Fiber Service.

 

But you should check to see if the ISP's modem is also a router. If so, that may take some more tweaking.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 4
antinode
Guru

Re: D7000 Modem setup with no internet connection

> D7000 [...]

 

   "D7000" or "D7000v2"?  Look at the product label.

 

> We have today just changed from trust power to spark fibre [...]

 

   DSL to something else, or what?

 

> [...] the spark modem supplied works fine. [...]

 

   What's that?

 

> [...] Question is how can i change settings in D7000 [...]

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual.  Read.  Look for "Set
Up the Modem Router for Cable or Fiber Service".

 

   Sadly, the D7000v2 User Manual is lousy with errors, especially in
parts relevant to this, so, if that's your model, then you may need to
do some reasoning as well as reading.  The D7000[v1] User Manual might
be helpful, too.  (The D7000[v1] actually does have the "red Internet
port" mentioned in the D7000v2 User Manual, for example.)

Message 3 of 4
IrvSp
Master

Re: D7000 Modem setup with no internet connection

You might want to consider posting in the right forum for your product, https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers. Some in that forum with similar experience might be able to help you? This forum is specifically for Netgear Wifi Routers.

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