I brought the netgear nighthawk d7000 to replace my standard ATT&T modem that died.
I have dsl Internet service and set up with all genie etc for what seems successfully.
Since the beginning it keeps dropping connection, to look at the devices they are connected but when opening a page it says not connected. This happens with wireless devices like smart phone and tablet and hardwired PC running Windows 10. I would be working on my PC and suddenly my email message wont go through and I get No Internet Connection message.
Sometimes the connection is restored in a few minutes, other times it takes hours. My wireless devices is hit and miss. My phone would say its connected to WIFI, but I cant run any apps like Amazon for example on it because its actually is not connected to the Internet. Somedays I have no issues with the phone. It feels like sometimes the signal is very week and dies, other times the signal is strong enough.
Is running latest firmware and I have completely reset the router and started again at least 3 times with no change. So I am pretty sure that firmware update has nothing to do with my problem.
Serial number is 4BC464B70096D.
I know its not my provider's service defect because I was working fine with the old modem just 4 months ago.
Please help.
