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D7000 Nighthawk wont connect to vDSL ISP

Jay_C
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D7000 Nighthawk wont connect to vDSL ISP

Hi,

I'm trying to setup the D7000 I just purchased as a vDSL modem and router with the UK ISP TalkTalk. I wanted to replace the Huawei modem/router provided by them, however I can't configure the D7000 to connect to the vDSL. The 1st thing I did was a firmware upgrade to v1.0.1.44.

 

I used the D7000 against the same ISP on the same line for an ADSL2+ connection, but then upgraded my package with the ISP to vDSL. 

 

The ISP seems to use IPoE, but I can only see PPPoE when I look at the D7000. It also has an MTU of 1500 but that seems out of range for the D7000 settings.

 

I'm hoping that you can help!

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 2

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Re: D7000 Nighthawk wont connect to vDSL ISP

Hello,

 

When you login, Basic View >Internet.

You see the options just after VLANID, it says "Does your internet connection require a Login"

 

Tick no, this sets it to IPoE, aka DHCP.

 

VLANID should be 101

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Message 2 of 2

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Re: D7000 Nighthawk wont connect to vDSL ISP

Hello,

 

When you login, Basic View >Internet.

You see the options just after VLANID, it says "Does your internet connection require a Login"

 

Tick no, this sets it to IPoE, aka DHCP.

 

VLANID should be 101

Message 2 of 2
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