Orbi WiFi 7 RBE973
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D7000 - Parental Controls Suddenly Stopped Wirking

Farleigh
Aspirant

D7000 - Parental Controls Suddenly Stopped Wirking

Been using the router fine with Parental controls setup and working perfectly. Yesterday tested all was fine in my daughters tablet and suddenly the parental controls are stopping anything. Checks all settings, DNS, OpenDNS, firmware etc and no reason why it shouldn't work. Any thoughts?
Message 1 of 8
DarrenM
Sr. NETGEAR Moderator

Re: D7000 - Parental Controls Suddenly Stopped Wirking

Hello Farleigh

 

Are you on the latest firmware? 

 

DarrenM

Message 2 of 8
Farleigh
Aspirant

Re: D7000 - Parental Controls Suddenly Stopped Wirking

Thanks Darren. Believe so. On V1.0.1.44_1.0.1
Message 3 of 8
DarrenM
Sr. NETGEAR Moderator

Re: D7000 - Parental Controls Suddenly Stopped Wirking

Hello Farleigh

 

Have you done a reboot of the modem or tried to set the parental controls up again see if they stick?

 

DarrenM

Message 4 of 8
Farleigh
Aspirant

Re: D7000 - Parental Controls Suddenly Stopped Wirking

Thanks Darren, tried that. It seems to work on other devices just solely not my android tablets. Any ideas? Could it be a DNS issue?
Message 5 of 8
DarrenM
Sr. NETGEAR Moderator

Re: D7000 - Parental Controls Suddenly Stopped Wirking

It could be have you tried reserving the Ip address of the tablet in the Lan settings on the modem?

 

DarrenM

Message 6 of 8
Farleigh
Aspirant

Re: D7000 - Parental Controls Suddenly Stopped Wirking

Set the nexus to a static IP address and even added the DNS servers for Opendns and still the nexus isn't being blocked. Any thoughts?
Message 7 of 8
Farleigh
Aspirant

Re: D7000 - Parental Controls Suddenly Stopped Wirking

Fixed it! Disabled IPv6 on the router. All working as it should.
Message 8 of 8
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