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D7000 ReadyCloud Registration Failed

Cosair
Tutor

D7000 ReadyCloud Registration Failed

Hey guys,

 

Im opening this thread up as I am currently experiencing the problem registering my router to my account.

 

I have browsed through the forums and yet to have found a solution.

 

Ive tried downgrading the firmware from 1.0.1.74 to 1.0.1.60_1.0.1 as suggested by @kurt_ams in a previous related thread but still no luck.

 

Any help will be greatly appreciated.

 

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 8
antinode
Guru

Re: D7000 ReadyCloud Registration Failed

> [...] I am currently experiencing the problem registering my router to
> my account.

 

   Not a very detailed description of anything, including what you did
and what happened when you did it.  Based on no useful information, I'd
suggest:

 

      https://community.netgear.com/t5/x/x/td-p/1845791

Message 2 of 8
Cosair
Tutor

Re: D7000 ReadyCloud Registration Failed

Let me try again...

 

I currently have a D7000 running firmware 1.0.1.74.

 

I am trying to utilise the readyCLOUD feature. 

 

Following the steps on the page, i am stuck on step 3 where my router fails register with my readyCLOUD account, essentially registration fails.

 

Ive reset my passwod a few times to include no special characters but theres no luck. I have also downgrading my firmware but registration still fails.

 

If there is anything unclear please let me know.

 

 

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 3 of 8
antinode
Guru

Re: D7000 ReadyCloud Registration Failed

> [...] my router fails register with my readyCLOUD account, essentially
> registration fails.

 

   "fails"?  Is there some actual error message or other result?

 

   "essentially" (or "basically") in a problem description here is
approximately equivalent to a large sign reading, "DANGER! MINES!".  As
usual, showing actual actions (commands) with their actual results
(error messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

> Ive reset my passwod a few times [...]

 

   _Which_ "my passwod"?  "reset" how/where?  Are you specifying your
ReadyCLOUD credentials, or some other set of user+password credentials?

Message 4 of 8
Cosair
Tutor

Re: D7000 ReadyCloud Registration Failed


@antinode wrote:

   "fails"?  Is there some actual error message or other result?


After a 5-10 seconds an actual error message comes up saying "Registration failed"

 


@antinode wrote:

   "essentially" (or "basically") in a problem description here is
approximately equivalent to a large sign reading, "DANGER! MINES!".  As
usual, showing actual actions (commands) with their actual results
(error messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.


Thanks, I'll note that one down.

 


@antinode wrote:

   _Which_ "my passwod"?  "reset" how/where?  Are you specifying your
ReadyCLOUD credentials, or some other set of user+password credentials?


 

Ive reset my MyNETGEAR account password.

 

 

 

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 5 of 8
Cosair
Tutor

Re: D7000 ReadyCloud Registration Failed

Just wanted to give an update in regards to the issue.

 

I have updated to the latest firmware V1.0.1.78_1.0.1 at the problem is still present. Any help would be greatly appreciated.

Message 6 of 8
Cruse2382
Aspirant

Re: D7000 ReadyCloud Registration Failed

Did you ever fix this mines the same and driving me mad
Message 7 of 8
Cosair
Tutor

Re: D7000 ReadyCloud Registration Failed


@Cruse2382 wrote:
Did you ever fix this mines the same and driving me mad

Unfortunately not, ive been waiting for a update from Netgear to resolve the issue... only time will tell.

Message 8 of 8
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