Orbi WiFi 7 RBE973
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D7000 connected, 5G has internet, 2.4 not how do I rectify ?

markfurnell
Follower

D7000 connected, 5G has internet, 2.4 not how do I rectify ?

I also noticed the MAC addresses were different on each channel, is that the cause of no internet ? If so how do I edit the channel that does not connect to the internet? I have the MAC address written down for the functioning channel.

Will firmware installation sort this ?

ThankQ

Mark

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 2
antinode
Guru

Re: D7000 connected, 5G has internet, 2.4 not how do I rectify ?

> Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router

 

   D7000[v1] or D7000v2?  Look for "Model" on the product label.
Firmware version?  Connected to what?

 

> I also noticed the MAC addresses were different on each channel, is
> that the cause of no internet ? [...]

 

   Which "the MAC addresses"?  What, exactly, did you "notice", where,
exactly?

 

> [...] 5G has internet, 2.4 not how do I rectify ?

 

   How, exactly, did you determine that?

 

   "not" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.


> [...] I have the MAC address written down for the functioning channel.

 

   That's nice, but, with my weak psychic powers, I can't see any of
what you're seeing.

 

> Will firmware installation sort this ?

 

   I doubt it, but I don't know what "this" is, any more than I know
which firmware version you have now.

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