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Re: D7000 periodically losing internet

Maen
Aspirant

D7000 periodically losing internet

Dears,
I recently started to lose internet connection with my D7000 ADSL WiFi router 2-3 times a day. During this period WiFi network remains working without internet access. I have to restart the router to get internet access again.
This might have started to happen after upgrading to latest firmware v1.0.1.50, still not sure if this is the reason.
I tried factory resetting the router but problem remained.
To confirm that its not an ADSL line issue, I used my old netgear N150 ADSL router in place of D7000, and no internet drops happened!

Your advice is highly appreciated.
Maen
Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 5
lkelly
Tutor

Re: D7000 periodically losing internet

It will get worse and they won't fix it.

Message 2 of 5
cmartorelli
Guide

Re: D7000 periodically losing internet

I have a R7000 that worked great for 3 years. I would restart it every 6 months just for maintenance. I would always upgrade the firmware when a new verson would come out. A few months ago I started having issues with losing my internet connection evey week. I tried resetting to factory defaults older firmware, I got a laptop cooler and placed the router on top, nothing worked. I switched to dd-wrt firmware and it up and runing for 5 weeks straight now.

Message 3 of 5
Maen
Aspirant

Re: D7000 periodically losing internet

Thank you for the note.

Unfortuanately, dd-wrt doesnt support ADSL routers like D7000.

 

Message 4 of 5

Re: D7000 periodically losing internet

Did you "factory reset" the thing after the firmware flash?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 5 of 5
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