Orbi WiFi 7 RBE973
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D7800 Firmware Version 1.0.1.34 after wifi speed gone down

sajeelleo
Aspirant

D7800 Firmware Version 1.0.1.34 after wifi speed gone down

Hi after the upgrade to new firmware download speed has dropped to %50. My provider has checked everything and line is fine.

When I linked other router so speed was fine but when I used Netgear D7800 so wifi speed gone down by half. When I used it through cable the speed was fine. Only wifi speed is not good. But it was fine before I have updated to the new firmware.
Message 1 of 4
JasonN
NETGEAR Employee Retired

Re: D7800 Firmware Version 1.0.1.34 after wifi speed gone down

Hi sajeelleo,

 

Thank you for posting this to the community. I wanted to confirm with you and see if you have done a factory reset on your router after the firmware update? If not, then please proceed with the factory reset.

Please let me know if this fixed the issue. :]

 

 

- Jason N

Message 2 of 4
sajeelleo
Aspirant

Re: D7800 Firmware Version 1.0.1.34 after wifi speed gone down

Hi
Thanks for the reply. I did factory reset by pressing the reset button. And reconfigured the router. Unfortunately, didn't get any change.

On wired connection I am getting full package 38MBps speed and on wireless connection getting half of the speed which is very disappointing.

I spent £300 on this router and not getting full performance.
And £20 worth router is providing full 38Mbps package speed wired and wireless.
Please resolve this issue as soon as possible.
Kind regards
Message 3 of 4
JasonN
NETGEAR Employee Retired

Re: D7800 Firmware Version 1.0.1.34 after wifi speed gone down

Hi sajeelleo,

I will be moving your post to the correct location on the thread for further assistance. :]

 

 

- Jason N

Message 4 of 4
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