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D7800 drops in and out after power went off
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2018-07-11
02:57 PM
2018-07-11
02:57 PM
D7800 drops in and out after power went off
Our electrician had to turn the power off and when it came back on the router turned on and it looks like our computers are all reconnected with wifi but the wifi is very slow and keeps dropping out.
We unplugged all the cables and power for 30 minutes and that didn't fix the problem.
This unit is 18 months old.
Can you please use very simple language and solutions as I am no expert at this type of thing.
Please help! Thanks.
Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
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2018-07-17
05:30 PM
2018-07-17
05:30 PM
Re: D7800 drops in and out after power went off
Try turning off the D7800 and disconnecting both the power AND phone line from the wall. Leave it for half an hour and then reconnect both before turning on the unit. See how that goes.
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