Orbi WiFi 7 RBE973
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D7800 has very very slow streaming youtube

Vielside
Aspirant

D7800 has very very slow streaming youtube

I have issue playing YouTube by using this modem as the streaming takes too long to load compares to my ISP given modem this D7800 is a rubbish.
Anyone knows how to fix this issue ?

Thanks.
Message 1 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

Hi,

 

Router Firmware Version : V1.0.1.34

ISP speed : ADSL 7.55Mbps

Are you connected via Ethernet or Wi-Fi? WiFi

Are you running Dynamic QoS? Disable

 

The streaming is extremely slow and the other videos also did not show up. when the video is streaming but the other videos still not show up. But i changed to my old modem it works fine.

Message 2 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

>>> ISP speed : ADSL 7.55Mbps

I don't know that 7.55 Mbps is going to allow you to stream videos

It works smooth and fast on my old modem

 

>>>Are you connected via Ethernet or Wi-Fi? WiFi

2.4G or 5G ? 5G

 

WMM should be enabled for both 2.4G & 5G. It's now enabled and reboot the router but still the same

 

static.JPG

Message 3 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

 
Message 4 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

sorry, i didn't see where is the [Browse...] icon i can only see the [Choose file] 

Message 5 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

Hi,

I have enabled the Dynamic QoS but did not disable it.
No, I did not enable Manual QoS.
I did not change any default setting but the Wi-Fi SSID and passwords.
Message 6 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

I will try after the long weekend holiday . I will get back to you as soon as I tried.

Thank you. Happy Easter.
Message 7 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

Hi, 

 

I tried the following method but it works the same. Slow streaming on my mobile YouTube App. Works fine using my ISP given modem. 

 

Message 8 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

Country: New Zealand

ISP: Vodafone

Current Modem: Huawei HG659

I'm not sure does it allows third party modem/ routers, we play more YouTube on our mobile devices but the streaming is extremely horrible slow and if the video is streaming those related videos not even show so i have to select one by one to see the video contents. This D7800 really bother me since i bought, i set up nicely and in a good place but I can't use it. 

Message 9 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

Yes i did, and I always connected to the 5G instead of 2.4G

Message 10 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

Wi-Fi security on the D7800 should be set to WPA2-PSK (AES)

Checked, the default is WPA2-PSK (AES) and it was selected. 

I did reset again, UPnP Off, WMM On, QoS Off and the result still the same. 

Message 11 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

just try, still the same. 

Message 12 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

Factory reset. I press the little hole for 7secs.
Message 13 of 14
Vielside
Aspirant

Re: D7800 has very very slow streaming youtube

New configuration
Message 14 of 14
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