- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
D8500 Firmware Upgrade - no VDSL connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
D8500 Firmware Upgrade - no VDSL connection
I have been using the X8 for over a year with VDSL without any problems. I just upgraded the firmware to 1.0.3.39. Now i cant get the VDSL to hold its connection.
I can ping 8.8.8.8 for about 5 replies when i reboot the router, but then it drops the connection and nothing i can do can get it back (except a reboot to get 5 pings again)
Have reverted back to firmware 1.0.3.29, but still have the same issue, have factory reset the router but still the same issue.
Anything else i could try?
thanks
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: D8500 Firmware Upgrade - no VDSL connection
Your subject says D8500 but the "footer" says R8500. Which are we talking about here?
@kjrnz wrote:
I can ping 8.8.8.8 for about 5 replies when i reboot the router,
That's an odd address. By default the modem router assigns itself 192.168.0.1.
It might help to tell people which Internet service provider you are on.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: D8500 Firmware Upgrade - no VDSL connection
> Have reverted back to firmware 1.0.3.29, [...]
Is that what it was before the update "to 1.0.3.39"?
> [...] have factory reset the router [...]
Did you restore saved settings, or re-configure manually?
> Anything else i could try?
Is there anything interesting in the router logs?
> I can ping 8.8.8.8 for about 5 replies [...]
> That's an odd address. By default the modem router assigns itself
> 192.168.0.1.
Not really. "8.8.8.8" is an _even_ address. As a moment's research
would reveal, it's a Google address ("google-public-dns-a.google.com"),
and it's one memorable (outside-world) server address which can be
expected to respond to "ping". No one said that it had anything to do
with the router itself.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: D8500 Firmware Upgrade - no VDSL connection
@antinode wrote:> Have reverted back to firmware 1.0.3.29, [...]
Is that what it was before the update "to 1.0.3.39"?
>>Correct, it was 1.0.3.29, upgraded to 1.0.3.39, thats when VDSL connection failed, rolled back to 1.0.3.29, still the same problem, upgraded to 1.0.3.36 same problem, and again to 1.0.3.39
> [...] have factory reset the router [...]
Did you restore saved settings, or re-configure manually?
>>I tried both actually, no luck
> Anything else i could try?
Is there anything interesting in the router logs?
>>Havent checked the logs, will do tonight, but from looking previously, they were pretty limited in what they logged
> I can ping 8.8.8.8 for about 5 replies [...]
> That's an odd address. By default the modem router assigns itself
> 192.168.0.1.
>> pinging 8.8.8.8 is a way of testing a connection to the internet, i was pinging 192.168.1.1 aswell which held pings the whole time, (goes without saying)
>>have borrowed a test VDSL router, so will find out if something has happened to the line or not
Not really. "8.8.8.8" is an _even_ address. As a moment's research
would reveal, it's a Google address ("google-public-dns-a.google.com"),
and it's one memorable (outside-world) server address which can be
expected to respond to "ping". No one said that it had anything to do
with the router itself.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: D8500 Firmware Upgrade - no VDSL connection
If you can try and get a refund i've gone through five of them last one only lasted 8 hours
none but the last one could hold a stable internet connection except the wifi died then started boot looping pure garbage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: D8500 Firmware Upgrade - no VDSL connection
@kjrnz wrote:
@antinode wrote:
> Have reverted back to firmware 1.0.3.29, [...]
Is that what it was before the update "to 1.0.3.39"?
>>Correct, it was 1.0.3.29, upgraded to 1.0.3.39, thats when VDSL connection failed, rolled back to 1.0.3.29, still the same problem, upgraded to 1.0.3.36 same problem, and again to 1.0.3.39
> [...] have factory reset the router [...]
Did you restore saved settings, or re-configure manually?
>>I tried both actually, no luck
> Anything else i could try?
Is there anything interesting in the router logs?
>>Havent checked the logs, will do tonight, but from looking previously, they were pretty limited in what they logged
> I can ping 8.8.8.8 for about 5 replies [...]
> That's an odd address. By default the modem router assigns itself
> 192.168.0.1.
>> pinging 8.8.8.8 is a way of testing a connection to the internet, i was pinging 192.168.1.1 aswell which held pings the whole time, (goes without saying)
>>have borrowed a test VDSL router, so will find out if something has happened to the line or not
Not really. "8.8.8.8" is an _even_ address. As a moment's research
would reveal, it's a Google address ("google-public-dns-a.google.com"),
and it's one memorable (outside-world) server address which can be
expected to respond to "ping". No one said that it had anything to do
with the router itself.
If you can try and get a refund i've gone through five of them last one only lasted 8 hours
none but the last one could hold a stable internet connection except the wifi died then started boot looping pure garbage
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more