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D8500 compatability with NBN (Australian fibre network) and Fibre to the Premisis setup

AUSLBrown86
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D8500 compatability with NBN (Australian fibre network) and Fibre to the Premisis setup

So i live in Australia where the NBN fibre network is mantained by NBN CO and my ISP is telstra, i have FTTP( fibre to the premisis ) which means i have a box on the wall in the living room. i am not sure if this is some sort of modem or just a converter between fibre and ethernet ? so from the box on the wall to my modem provided by my ISP (Telstra) is connected via ethernet cable.

So on my D8500 is a yellow ethernet port labelled "internet" which i would like to use instead of my modem provided by my ISP.

i tried this and entered my login information however it didnt work....

i contacted telstra and they informed me that my D8500 is not NBN compatible because it doesnt have a "WAN" port (which is the red port shown in the pictures (see links below))... i dont believe them as they are hopeless and have got many things wrong in the past.

it also claims on the Box it came in that it is NBN ready...

has anyone in Australia used the D8500 with NBN FTTP ?

did it or does it work ?

which port did you connect your ethernet cable to from the box on the wall ?

 

click link to see relvant picture

https://images.app.goo.gl/WSWfg2a3EVGWmYBU6

https://images.app.goo.gl/KRFKzTEofPCM19bP6

 

 

 

Message 1 of 2
antinode
Guru

Re: D8500 compatability with NBN (Australian fibre network) and Fibre to the Premisis setup

> [...] i have a box on the wall in the living room. i am not sure if
> this is some sort of modem or just a converter between fibre and
> ethernet ? [...]

 

   Either way, it gives you an Ethernet port, right?

 

> [...] from the box on the wall to my modem provided by my ISP
> (Telstra) is connected via ethernet cable.

 

   Not a very detailed description of that device.  Has it a maker and
model number?  It might contain a DSL modem, but if you're not
connecting it to a DSL/phone line, then you're using it as a router, not
a modem+router.

 

> [...] on my D8500 is a yellow ethernet port labelled "internet" which
> i would like to use instead of my modem provided by my ISP.

 

   That's what I'd do.  That _is_ the "WAN" port.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for "Set Up the
Modem Router for Cable Service", and pretend that your ONT is a modem.


> [...] i tried this and entered my login information however it didnt
> work.... [...]

 

   Which "my login information" where?  Which kind of "didn[']t work"
was this?  Look in the D8500 User Manual for the LED descriptions and
"Troubleshoot".

 

> [...] i dont believe them [...]

 

   They probably haven't looked at the D8500 User Manual.  I doubt that
changing the yellow plastic to red plastic would help.

 

> [...] which port did you connect your ethernet cable to from the box
> on the wall ?

 

   It would need to be the (yellow) "Internet" port.  Nothing else makes
any sense.

 

> click link to see relvant picture

 

   That was a waste of effort.

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