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DGN2200v4 unable to register NO-IP mynetgear.com domain
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Hi all,
some days ago i purchased a DGN2200v4.
The first thing i made is upgrade to last firmware, and , without factory reset, after i configured it.
I wanted to use the DDNS service with mynetgear.com domain , like this tutorial explains, to avoid boring monthly email confirmation from NO-IP:
https://kb.netgear.com/23860/How-to-Setup-a-NETGEAR-Dynamic-DNS-account
On third step, clicking on REGISTER, a 404 no page found appears, i tried with Firefox, Chrome and Edge with same result on Windows 10.
If a click on link "To manage your DDNS account click here" , i land on the classic registration NO-IP page , without the possibility to choose mynetgear.com .
Must i install a previus firmware? It could be a security check from Windows 10?
Is there another way to register, inserting after the login credentials in router configuration?
Tonight i'll attach some screenshots, and i'll try with a Windows 7.
Thanks.
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I solved with the support that suggested the following solution I share to help other people who have the same problem:
as first they advised to register to the no-ip site and then configure access to the router, but I wanted the domain mynetgear.com and it was not available, so they suggested that you downgrade to V1.0.0.82_1.0.82 in case of problem , and i did it, with following factory reset.
With this firmware, the registration has been done successfully, but having another page with 404 problem, i did a new upgrade to 1.0.0.90: with new firmware you can set the credentials , and now it's all fully working.
I made a backup of both firmware router configuration.
Thanks to community and to support.
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Re: DGN2200v4 unable to register NO-IP mynetgear.com domain
> [...] last firmware, [...]
An actual version number would be more useful than your opinion of
what's "last". (Especially tomorrow.)
> [...] clicking on REGISTER, a 404 no page found appears, [...]
Sounds like bad firmware. You could try a full ("factory") reset (as
I'd expect someone to suggest), but I'd expect that not to help.
Firmware with missing/misnamed web-page files seems to be a Netgear
tradition:
https://community.netgear.com/t5/x/x/m-p/1312714
(Note the quick and helpful response from Netgear.)
> Must i install a previus firmware?
That would be a reasonable experiment to run.
> It could be a security check from Windows 10?
I very much doubt it.
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Re: DGN2200v4 unable to register NO-IP mynetgear.com domain
> [...]
An actual version number would be more useful than your opinion of
what's "last". (Especially tomorrow.)
[...]
I'm sorry, wrote quickly, "last" is 1.0.0.90 how product page show, for precision
V1.0.0.90_1.0.90
I have tried reset, nothing changed.
I attach some screenshots, with INSPECT PAGE from Firefox, after click on REGISTER button.
I suspect this first alert i see is the responsible...
"there are password fields in an iframe with an unsecure http connection. This is a security risk as it allows the theft of entered credentials".
What firmware do you consider the best most recent ?
Nobody has recently buyed 2200 and faced the same problem? I have found nothing searching in community forum.
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Re: DGN2200v4 unable to register NO-IP mynetgear.com domain
> I suspect this first alert i see is the responsible...
>
> "there are password fields in an iframe with an unsecure http
> connection. This is a security risk as it allows the theft of entered
> credentials".
That sounds to me like a complaint about using "http://" instead of
"https://" when you talk to the router. Until Netgear changes the web
server configuration in its browsers, there's not much to be done about
that. (Use a less fussy web browser?) But I don't see how it could
cause a "404" error. Bad firmware _could_ cause a "404" error (or
worse), and it has done in the past.
> What firmware do you consider the best most recent ?
No idea. I've switched from my old DGN2200v4 to a D7000, so I
haven't updated my DGN2200v4 beyond V1.0.0.86_1.0.86.
I also don't use dynamic DNS, so I would not have noticed this
problem when I was using my DGN2200v4. (I found my own problems with
DGN2200v4 firmware.)
> [...] I have found nothing searching in community forum.
"searching" how? The Community forum search is worse than useless.
I use Google, with:
site:community.netgear.com
in the search terms.
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Re: DGN2200v4 unable to register NO-IP mynetgear.com domain
Even with the attempt with windows 7 the problem persists
I opened a ticket, i hope there is possibility to create account out of router through Netgear support.
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I solved with the support that suggested the following solution I share to help other people who have the same problem:
as first they advised to register to the no-ip site and then configure access to the router, but I wanted the domain mynetgear.com and it was not available, so they suggested that you downgrade to V1.0.0.82_1.0.82 in case of problem , and i did it, with following factory reset.
With this firmware, the registration has been done successfully, but having another page with 404 problem, i did a new upgrade to 1.0.0.90: with new firmware you can set the credentials , and now it's all fully working.
I made a backup of both firmware router configuration.
Thanks to community and to support.
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