DGND3300V2 AND EX3700 connection problems
This is a 2 part problem. I have very little knowledge as to how the technology side of the internet and wifi works aside from pressing connect on my devices so excuse the potentially dumb questions.
The first problem is that I am currently using a DGND3300V2 router at home. On the whole it works however every so often I've found a wireless device (usually an iPad) fails to connect to the wifi. Instead it keeps showing the connecting symbol but never actually connecting. Turning the wifi off on the iPad does not rectify the problem BUT when I completely turn off the router and turn it back on the device seems to be able to connect. I am not sure exactly as to what the problem is but it seems to be like conflicting IP addresses or something? Could anyone tell me how to fix it? (This problem is not too much of an issue as I've found only a couple devices which are 2 iPads and 2 iPhones experience this problem approximately once a month so even if it's not fixed its more of an annoyance than an issue)
However what I have found to be a huge problem is when I recently bought a wifi extender (EX3700 AC750). Now unfortunately my study room which still uses desktop computers is on one corner of my house and the router is also placed in this room. This means that the signal never fully reaches the other corner on the second floor to the point where if I lay on one side of the bed I get wifi but if I roll over to the other I lose the signal. I recently searched up methods to get the signal to other parts of the house and I am quite set on using a wireless extender in my phone. This is because there is no easy way to connect an ethernet cable to either a second router or a repeater as I do not wish to connect a blue cable out the door of my study room up the stairs and into another room to physically connect to another router.
The problem arose when I tried connecting the EX3700 to my wifi. Although the extender "works" in that I can connect to it and get internet. The 3700 creates 2 new wifi names which are NAME_2.4 and NAME_5 for the GHz of the signal. Now I have found that first for a device to connect to the extender first I must turn off and on my router. Next I have found that once the device is connected to the new extender wifi names I will not be able to connect back to the original wifi NAME. In both cases when I connect my laptop or iPhone will say something along the lines of "secure, no internet". So as of now I have some devices which are connected to the extender only and some to the original router only. Again I can only assume it's some problem with conflicting IP addresses or something of the sort as to me, the act of turning off the router in either case seems to be too much of a coincidence to not be the same or similar problem.
Long story short I have since turned off the repeater and restarted the router again but still have the initial problems of certain devices not being able to connect and the signal not reaching all portions of my house
I'd really appreciate some help here and if you could provide me with detailed steps to fix it. I'm hoping since both products are Netgear the problem will be rather "simple" to solve