Orbi WiFi 7 RBE973
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Re: DGND3700 Wireless N 5ghz speed

deek19790
Aspirant

DGND3700 Wireless N 5ghz speed

Hi,

I have updated to latest firmware and since updating i have noticed that my wireless n 5ghz laptops/desktops are all showing connected at 54mbps only, this used to me 300mbmps but even if i take a laptop to same room as router it shows 54mbps.

is anyone else experincing this issue?

dee
Message 1 of 32
jmizoguchi
Virtuoso

Re: DGND3700 Wireless N 5ghz speed

HARD RESET the router after flashing firmware if erratic behavior starts
Message 2 of 32
theTechman05
Aspirant

Re: DGND3700 Wireless N 5ghz speed

Mines been comparative to .12 speed if you mean modem firmware. If you updated your pc it may have been using now non compatible features (extreme G)

Check what the lights are on the front of the device and check the manual to see what they mean as you could just be in compatibility mode (have a g device on same ssid [maybe a printer?]). My brothers pc had a G card so as soon as he got on I was either dropped or lowered to his speeds

Check the lights first to give you ideas.
Message 3 of 32
macinmac
Aspirant

Re: DGND3700 Wireless N 5ghz speed

I also have this problem but only when I am using WPA/WPA 2..if I switch off the encryption it will be back to 300 transmit rate.
So I am keeping SSID Broadcasting to Off and Wireless Card Access List to On till they will release a firmware to correct this bug.
Message 4 of 32
jmizoguchi
Virtuoso

Re: DGND3700 Wireless N 5ghz speed

macinmac wrote:
I also have this problem but only when I am using WPA/WPA 2..if I switch off the encryption it will be back to 300 transmit rate.
So I am keeping SSID Broadcasting to Off and Wireless Card Access List to On till they will release a firmware to correct this bug.


did you check any driver/app for for you wifi adapter you are using? goto chipset manufacture site for driver/app

sometimes it can fixes the issues
Message 5 of 32
macinmac
Aspirant

Re: DGND3700 Wireless N 5ghz speed

jmizoguchi wrote:
did you check any driver/app for for you wifi adapter you are using? goto chipset manufacture site for driver/app

sometimes it can fixes the issues


Well I'm using an iMac 8,1 and it supports 130 transmit rate...I don't have an adapter.So in my WI FI settings I have 130 transmit rate with WPA/WPA 2 off and 54 transmit rate with encryption on.
Message 6 of 32
jmizoguchi
Virtuoso

Re: DGND3700 Wireless N 5ghz speed

iMac 8,1 you mean latest iMac?
Message 7 of 32
deek19790
Aspirant

Re: DGND3700 Wireless N 5ghz speed

Hi,

it was fine before i updated software, it was picking up 300mbps before and after update only 54.

i do not think it is incompatobilty as all my devices are wireless n.

dee
Message 8 of 32
macinmac
Aspirant

Re: DGND3700 Wireless N 5ghz speed

jmizoguchi wrote:
iMac 8,1 you mean latest iMac?


It's an iMac late 2009.
Message 9 of 32
jmizoguchi
Virtuoso

Re: DGND3700 Wireless N 5ghz speed

deek19790 wrote:
Hi,

it was fine before i updated software, it was picking up 300mbps before and after update only 54.

i do not think it is incompatobilty as all my devices are wireless n.

dee


software meaning the iMac side or referring to firmware on DGND?
Message 10 of 32
rmdsrmds
Novice

Re: DGND3700 Wireless N 5ghz speed

The light on the router stays blue. I this supposed to be green?
Message 11 of 32
jmizoguchi
Virtuoso

Re: DGND3700 Wireless N 5ghz speed

both band shows different LED color. as long as it is lid then should be okay
Message 12 of 32
kidmar
Novice

Re: DGND3700 Wireless N 5ghz speed

Hi.
I can only connect at 54Mbps on 2.4 or 5ghz.
I'm using latest firmware (18), latest wifi driver and wmm is on.
I'm a new user, havn't tried old firmwares.

I have a wifi usb dongle and i'm using it under win7 x64.
Its specs say: 54Mbps data transfer rate and up to 300Mbps @64dBm. Does it mean I have to do something to enable the 300Mbps or is it a FW problem?
Message 13 of 32
sabretooth
Apprentice

Re: DGND3700 Wireless N 5ghz speed

Make sure you are using WPA2-AES security in order to get over 54Mbps.
Message 14 of 32
kidmar
Novice

Re: DGND3700 Wireless N 5ghz speed

Yes, I'm using WPA2-AES.
Should I try disabling security?
Message 15 of 32
sabretooth
Apprentice

Re: DGND3700 Wireless N 5ghz speed

Always worth a try for troubleshooting. Make sure the USB has the latest drivers and the 3700 the latest firmware.
Message 16 of 32
kidmar
Novice

Re: DGND3700 Wireless N 5ghz speed

Disabling security brings a 72mbps connection.
Well, it looks like there are some problems.
It has perfect signal (as reported from realtek signal power 100%, connection quality 100%).
Why can't I reach max speed?
Message 17 of 32
sabretooth
Apprentice

Re: DGND3700 Wireless N 5ghz speed

Well, I suspect the USB adapter. Might want to try a name brand.
Message 18 of 32
dejoko
Novice

Re: DGND3700 Wireless N 5ghz speed

Hi,

I can confirm that this model works up to 300MBs for 5Ghz when no password is set.

Once set to WPA2-PSK (AES) the wireless speed drops to 54MBs.

The problem is with the NetGear firmware not the Mac as I have a Mac Pro 2010 and I am experiencing the same issue.

Current firmware used - V1.0.0.17_1.0.17

NetGear please investigate a solution.

Regards

Dejoko
Message 19 of 32
jmizoguchi
Virtuoso

Re: DGND3700 Wireless N 5ghz speed

Forum is not support so please big report using my.netgear.com portal
Message 20 of 32
bastardo
Aspirant

Re: DGND3700 Wireless N 5ghz speed

I have the same problem, but you you chech, you are connected in TKIP, not AES, if I try to change from TKIP to AES, i can't connect
Message 21 of 32
deek19790
Aspirant

Re: DGND3700 Wireless N 5ghz speed

Hi,

Just an update for you guys, my second router died now, well it would not turn on again therefore netgear have replaced it.

it came with older firmware and i was connected at 300 on wireless n on both my macbook pro and also my pc wich is using NETGEAR WNA3100, after this i upgraded my firmware and the results are it won't connect above 54mbps now.

this proves to me its the firmware and not hardware as it was fine before i updated.

dee
Message 22 of 32
w3wilkes
Prodigy

Re: DGND3700 Wireless N 5ghz speed

I too can confirm that with security set to WPA2-PSK(AES) that the max connection speed is 54Mbps on the 5GHz radio. And even though the DGND3700 is set for AES it is really doing TKIP. TKIP should allow for 150Mbps, but it seems to act as though it's throttled back to WEP 54Mbps. I have backed off from the .17NA firmware to .12NA and the 5GHz connection rate is no working the way I have it set with AES and 300Mbps.
Message 23 of 32
w3wilkes
Prodigy

Re: DGND3700 Wireless N 5ghz speed

I meant NOW working in the last sentence.
Message 24 of 32
bastardo
Aspirant

Re: DGND3700 Wireless N 5ghz speed

at the moment, the only way to use WPA2 is WPA-PSK (TKIP) + WPA2-PSK (AES) mode, because if you select WPA2-PSK (AES) it will set WPA2 (TKIP), and TKIP support 54mbps.
Message 25 of 32
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