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DGND3700v2 Latency problem on 27" iMac running OS Sierra 10.12.16

tripod74
Aspirant

DGND3700v2 Latency problem on 27" iMac running OS Sierra 10.12.16

First time poster, a bit naive on all this so please bear with me.

Purchased new iMac and new router in Jan 2014. The last several weeks I have been having big problems with internet connections. Painfully slow to load, intermittent unable to connect etc. Speed tests on other home devices (iPhone, iPad show acceptable DL speed of 6-7 mbs while regularly iMac shows less than 1 mps and often the test fails.

Have spent hours on calls with Apple and my IPS without success.

Could this be a wifi card problem?

Don't know where to turn - hope there is help in this Community. Thanks.

Model: DGND3700v2|N600 WIRELESS DUAL BAND GIGABIT ADSL2+ MODEM ROUTER
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DarrenM
Sr. NETGEAR Moderator

Re: DGND3700v2 Latency problem on 27" iMac running OS Sierra 10.12.16

Hello tripod74

 

Have you tried to adjust your MTU on your modem?

 

https://kb.netgear.com/19863/Ping-Test-to-determine-Optimal-MTU-Size-on-Router

 

DarrenM

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