DM200 Fails to Connect - AT&T VDSL

[ishron]

Yest another AT&T VDSL issue where a new DM200 will not connect. LEDs Power - Green DSL - Green LAN - Green DM200 config'd for AT&T VDSL Auto error on DM200 is - Your DM200 is not compatible with this network - Return router to store where you purchased it. No address given to DM200 and says it is not connected to the Internet. BGW210-700 is provided modem and works OK. I wanted to Mesh and be able to secure my network. Attached is DSL status from BGW210. I think my problem is that my line if bonded. Just would like some confirmation before I start sending back the new equipment for refund. See Aggregated Information in the Red circle toward the bottom. Thanks in advance!

[antinode · Accepted solution]

> [...] Would the reference to bonded upstream rate (and downstream) be
> kind of a smoking gun that the line is bonded??

   "Line 2" was enough to convince me, but "Aggregated" and "Bonded" are
also pretty conclusive.

> The DM200 does allow you to specify your DNS servier. The BGW210-700
> does not. ATT provides DSN Server with your DHCP address.

   If that's true, then you'd want to use a different router (where you
_can_ specify a DNS server.)

> Actually, I believe that the Mesh wifi can still be on the table if I
> can get the BGW210 to recognize it. [...]

   "recognize" is not the problem.  To use another router with the
BGW210-700, you'd like to configure the BGW210-700 as a modem-only
("bridge" mode).  Arris or AT&T might be better places than this to seek
information on configuring the BGW210-700.

[ishron]

Sorry for the mangled message. 

error on DM200 is - Your DM200 is not compatible with this network - Return router to store where you purchased it. 

Hope this helps

[antinode]

> [...] I think my problem is that my line if bonded. [...]

   That would certainly be a (big) problem.

      https://kb.netgear.com/30296

   Was there some actual problem which you expected the DM200 to solve?

[ishron]

I wanted to setup a DNS sinkhole to get rid of ads. And I wanted to setup Mesh wifi. 

[antinode]

> I wanted to setup a DNS sinkhole to get rid of ads. [...]

   How would the DM200 help with that?  Can you not specify a DNS server
on the BGW210-700?

> [...] And I wanted to setup Mesh wifi.

   How would the DM200 help with that?  Does the BGW210-700 not have a
modem-only mode?  (Or does your proposed "Mesh wifi" system not work as
a wireless access point?)

[ishron]

Also, in looking at the screenshot of the DSL statistics from the Arris BGW210, Would the reference to bonded upstream rate (and downstream) be kind of a smoking gun that the line is bonded?? 

[ishron]

The DM200 does allow you to specify your DNS servier. The BGW210-700 does not. ATT provides DSN Server with your DHCP address. 

Actually, I believe that the Mesh wifi can still be on the table if I can get the BGW210 to recognize it. I have been focused on getting the moden/router to work. A couple of attempts to hook the Mesh (Orbi RBR50v2) to the BGW210 were unsuccessful but I really can't say that I have tried everything, yet. 

[antinode · Accepted solution]

> [...] Would the reference to bonded upstream rate (and downstream) be
> kind of a smoking gun that the line is bonded??

   "Line 2" was enough to convince me, but "Aggregated" and "Bonded" are
also pretty conclusive.

> The DM200 does allow you to specify your DNS servier. The BGW210-700
> does not. ATT provides DSN Server with your DHCP address.

   If that's true, then you'd want to use a different router (where you
_can_ specify a DNS server.)

> Actually, I believe that the Mesh wifi can still be on the table if I
> can get the BGW210 to recognize it. [...]

   "recognize" is not the problem.  To use another router with the
BGW210-700, you'd like to configure the BGW210-700 as a modem-only
("bridge" mode).  Arris or AT&T might be better places than this to seek
information on configuring the BGW210-700.

[ishron]

Thanks for the information, I really appreicate it as I am not getting anywhere with AT&T.