Evertime my Iphone 7 leaves the network it crashes my D7000v2

[lennieGordo]

My Nighthawk  D7000v2  has been working fine for a month.
But I recently did an iPhone update.   Now every time I leave the network and then come back the Nighthawk  D7000v2 has crashed.

I think its something to do with the iPhone reconnecting.  but the logs are unhelpful

the D7000v2 has the latest firmware 

[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 17:03:15
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 16:02:51
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:59:19
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:57:11
[DHCP IP: (192.168.0.7)] to MAC address 7C:2E:BD:20:7A:7D, Monday, Nov 19,2018 15:56:51
[DHCP IP: (192.168.0.6)] to MAC address 70:EF:00:51:CB:52, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.5)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.4)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:55:58
[DHCP IP: (192.168.0.3)] to MAC address C4:E9:84:62:00:4D, Monday, Nov 19,2018 15:55:55
[Time synchronized with NTP server] Monday, Nov 19,2018 15:55:48
[Internet connected] IP address: 220.253.56.12, Monday, Nov 19,2018 15:55:47
[Initialized, firmware version: V1.0.0.51_1.0.1] Monday, Nov 19,2018 15:55:16

[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 17:03:15
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 16:02:51
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:59:19
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:57:11
[DHCP IP: (192.168.0.7)] to MAC address 7C:2E:BD:20:7A:7D, Monday, Nov 19,2018 15:56:51
[DHCP IP: (192.168.0.6)] to MAC address 70:EF:00:51:CB:52, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.5)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.4)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:55:58
[DHCP IP: (192.168.0.3)] to MAC address C4:E9:84:62:00:4D, Monday, Nov 19,2018 15:55:55
[Time synchronized with NTP server] Monday, Nov 19,2018 15:55:48
[Internet connected] IP address: 220.253.56.12, Monday, Nov 19,2018 15:55:47
[Initialized, firmware version: V1.0.0.51_1.0.1] Monday, Nov 19,2018 15:55:16

[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 17:03:15
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 16:02:51
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:59:19
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:57:11
[DHCP IP: (192.168.0.7)] to MAC address 7C:2E:BD:20:7A:7D, Monday, Nov 19,2018 15:56:51
[DHCP IP: (192.168.0.6)] to MAC address 70:EF:00:51:CB:52, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.5)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.4)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:55:58
[DHCP IP: (192.168.0.3)] to MAC address C4:E9:84:62:00:4D, Monday, Nov 19,2018 15:55:55
[Time synchronized with NTP server] Monday, Nov 19,2018 15:55:48
[Internet connected] IP address: 220.253.56.12, Monday, Nov 19,2018 15:55:47
[Initialized, firmware version: V1.0.0.51_1.0.1] Monday, Nov 19,2018 15:55:16

[lennieGordo · Accepted solution]

I Found a solution finaly.

Under Wireless Network (2.4GHz b/g/n)
I changed
Channel:Auto     to  Channel:11

I have not had the issue since.
Many thanks, guys for the help.

[michaelkenward]

You are on firmware version V1.0.0.51.

The first move would be to get the newer version:

D7000v2 Firmware Version 1.0.0.52 | Answer | NETGEAR Support

It might be a good  idea to factory reset the thing after the firmware update.

[lennieGordo]

That's weird, it kept saying that the firmware was up-tp-date.
Will let you know if that fixes it.  

[lennieGordo]

So I updated the firmware and its still an issue. If I l walk out my front door and my Iphone disconnects from my wifi, then walk in the door, My wifi network has crashed and needs to be manually rebooted.

[lennieGordo]

michaelkenward 
Do you have any other ideas, I now have to hard reset my router 6 to 10 times a day,
Before it used to crash when my iPhone was connecting,  now it crashes at random.

I fell like I spent 400 bucks on a dud router, I can get my work uploaded, I'm pulling my hair out.

DO you know what Netgear's return policy is like? 

[tominwi]

Your iPhone is running now 12.1? Have you tried yet turning-off Beamforming?

Mine is a v1 but it seems before I turned-off Beamforming I was having similar problems to your own.

[michaelkenward]

---

@tominwi wrote:

Your iPhone is running now 12.1? Have you tried yet turning-off Beamforming?

---

There is a manual for the D7000v2 somewhere at the end of this link:

>>>> D7000v2 | Product | Support | NETGEAR <<<<

See the section Manage Beamforming

[tominwi]

I wonder if the OP is using his iPhone 7 in 5GHz mode with the 7000? I have only ever used our iGizmos in 2.4GHz mode and thus the "implicit beamforming" setting (which is controllable) would seem to apply, but in 802.11ac mode 5GHz then it's apparently not controllable, though who knows what bugs there might be in the Netgear firmware.

[lennieGordo · Accepted solution]

I Found a solution finaly.

Under Wireless Network (2.4GHz b/g/n)
I changed
Channel:Auto     to  Channel:11

I have not had the issue since.
Many thanks, guys for the help.