- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Evertime my Iphone 7 leaves the network it crashes my D7000v2
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Nighthawk D7000v2 has been working fine for a month.
But I recently did an iPhone update. Now every time I leave the network and then come back the Nighthawk D7000v2 has crashed.
I think its something to do with the iPhone reconnecting. but the logs are unhelpful
the D7000v2 has the latest firmware
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 17:03:15
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 16:02:51
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:59:19
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:57:11
[DHCP IP: (192.168.0.7)] to MAC address 7C:2E:BD:20:7A:7D, Monday, Nov 19,2018 15:56:51
[DHCP IP: (192.168.0.6)] to MAC address 70:EF:00:51:CB:52, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.5)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.4)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:55:58
[DHCP IP: (192.168.0.3)] to MAC address C4:E9:84:62:00:4D, Monday, Nov 19,2018 15:55:55
[Time synchronized with NTP server] Monday, Nov 19,2018 15:55:48
[Internet connected] IP address: 220.253.56.12, Monday, Nov 19,2018 15:55:47
[Initialized, firmware version: V1.0.0.51_1.0.1] Monday, Nov 19,2018 15:55:16
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 17:03:15
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 16:02:51
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:59:19
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:57:11
[DHCP IP: (192.168.0.7)] to MAC address 7C:2E:BD:20:7A:7D, Monday, Nov 19,2018 15:56:51
[DHCP IP: (192.168.0.6)] to MAC address 70:EF:00:51:CB:52, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.5)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.4)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:55:58
[DHCP IP: (192.168.0.3)] to MAC address C4:E9:84:62:00:4D, Monday, Nov 19,2018 15:55:55
[Time synchronized with NTP server] Monday, Nov 19,2018 15:55:48
[Internet connected] IP address: 220.253.56.12, Monday, Nov 19,2018 15:55:47
[Initialized, firmware version: V1.0.0.51_1.0.1] Monday, Nov 19,2018 15:55:16
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 17:03:15
[Admin login] from source 192.168.0.5, Monday, Nov 19,2018 16:02:51
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:59:19
[UPnP set event: Public_UPNP_C3] from source 192.168.0.2, Monday, Nov 19,2018 15:57:11
[DHCP IP: (192.168.0.7)] to MAC address 7C:2E:BD:20:7A:7D, Monday, Nov 19,2018 15:56:51
[DHCP IP: (192.168.0.6)] to MAC address 70:EF:00:51:CB:52, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.5)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:56:14
[DHCP IP: (192.168.0.4)] to MAC address 14:10:9F:E6:92:5F, Monday, Nov 19,2018 15:55:58
[DHCP IP: (192.168.0.3)] to MAC address C4:E9:84:62:00:4D, Monday, Nov 19,2018 15:55:55
[Time synchronized with NTP server] Monday, Nov 19,2018 15:55:48
[Internet connected] IP address: 220.253.56.12, Monday, Nov 19,2018 15:55:47
[Initialized, firmware version: V1.0.0.51_1.0.1] Monday, Nov 19,2018 15:55:16
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I Found a solution finaly.
Under Wireless Network (2.4GHz b/g/n)
I changed
Channel:Auto to Channel:11
I have not had the issue since.
Many thanks, guys for the help.
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Evertime my Iphone 7 leaves the network it crashes my D7000v2
You are on firmware version V1.0.0.51.
The first move would be to get the newer version:
D7000v2 Firmware Version 1.0.0.52 | Answer | NETGEAR Support
It might be a good idea to factory reset the thing after the firmware update.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Evertime my Iphone 7 leaves the network it crashes my D7000v2
That's weird, it kept saying that the firmware was up-tp-date.
Will let you know if that fixes it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Evertime my Iphone 7 leaves the network it crashes my D7000v2
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Evertime my Iphone 7 leaves the network it crashes my D7000v2
michaelkenward
Do you have any other ideas, I now have to hard reset my router 6 to 10 times a day,
Before it used to crash when my iPhone was connecting, now it crashes at random.
I fell like I spent 400 bucks on a dud router, I can get my work uploaded, I'm pulling my hair out.
DO you know what Netgear's return policy is like?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Evertime my Iphone 7 leaves the network it crashes my D7000v2
Your iPhone is running now 12.1? Have you tried yet turning-off Beamforming?
Mine is a v1 but it seems before I turned-off Beamforming I was having similar problems to your own.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Evertime my Iphone 7 leaves the network it crashes my D7000v2
@tominwi wrote:
Your iPhone is running now 12.1? Have you tried yet turning-off Beamforming?
There is a manual for the D7000v2 somewhere at the end of this link:
>>>> D7000v2 | Product | Support | NETGEAR <<<<
See the section Manage Beamforming
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Evertime my Iphone 7 leaves the network it crashes my D7000v2
I wonder if the OP is using his iPhone 7 in 5GHz mode with the 7000? I have only ever used our iGizmos in 2.4GHz mode and thus the "implicit beamforming" setting (which is controllable) would seem to apply, but in 802.11ac mode 5GHz then it's apparently not controllable, though who knows what bugs there might be in the Netgear firmware.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I Found a solution finaly.
Under Wireless Network (2.4GHz b/g/n)
I changed
Channel:Auto to Channel:11
I have not had the issue since.
Many thanks, guys for the help.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more