- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Internet Suddenly Stopped Working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Internet Suddenly Stopped Working
By this point I’m trying to troubleshoot through google via cell data but having no luck. I’ve tried logging into the router via routerlogin.net but after entering admin/password about 3 dozen times I only get access once (otherwise nothing happens, I type it in and hit log in and all it does is resets the box for me to enter admin/password again); so after typing it in several times I finally get in and it says that the Internet Port is a red X.
I tried to re-set up the internet but when I apply settings and test them, nothing happens. I can’t use the genie because it says “there is no internet connection” and I can’t even check and see if maybe my firmware is out of date because it says “there is no internet connection”. At this point I’ve pushed the reset button at the back of the modem and am having the same router log in issue. I tried logging in several times and I couldn’t, after about 30 attempts it finally lets me on and I see no change in the router.
I’m not sure what the issue is, it was working splendidly up until now and I can’t seem to figure out what to do. I took a small break and now can’t log into the router anymore. I’m assuming it’s just time to buy a new router?
Please help....
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Internet Suddenly Stopped Working
@JessicaRose94 wrote:
There’s no internet outage in our area or anything so I know it’s an issue on my end somehow.
My first move would be to check the line rather than splashing out on a new modem/router.
It does not take an "internet outage" to cut you off. Just some "cabinet jockey" switching a wire and killing your line in the process. It can even die and leave the phone connected.
Not knowing where you are or what Internet service provider you have, it is down to you to call them and check. Here in the UK, and on BT's system, there are ways of checking the line and reporting defects.
@JessicaRose94 wrote:
....but the internet light is still red.
Please help....
That just tells us that the Internet is not connected. It says nothing about the DSL signal. The third light from the left shows that. What does it look like?
Looking at the manual, though, it seems that none of the LEDs have a "Red" option. Amber, year, but no red. So, who knows what you are looking at?
There is support for the D7000, including a manual, somewhere at the end of this link:
>>> D7000 | Product | Support | NETGEAR <<<
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more