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Is there a fix for D7000 2.4Ghz internet issue?

grin_phi
Aspirant

Is there a fix for D7000 2.4Ghz internet issue?

Hi all, 

 

Starting today I've had zero internet connection on the 2.4Ghz band on my D7000 router. 

 

I see lots of discussions and hundreds of posts about the issue but I've not been able to identify if a solid fix exists. Can anyone be a star and point me at that information, if it exists? 

 

Thanks. 

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 5
DarrenM
Sr. NETGEAR Moderator

Re: Is there a fix for D7000 2.4Ghz internet issue?

Hello grin

 

Have you updated to the latest firmware?

 

http://www.netgear.com/support/product/D7000.aspx#download

 

DarrenM

Message 2 of 5
grin_phi
Aspirant

Re: Is there a fix for D7000 2.4Ghz internet issue?

Hi, 


I have yes. It actually seems to be my nighthawk wireless range extender in acces point mode which seems to be cause the issues. 

 

Any known issues with the two devices working together?

Message 3 of 5
DarrenM
Sr. NETGEAR Moderator

Re: Is there a fix for D7000 2.4Ghz internet issue?

I would make sure the extender is on the latest firmware you also may want to factory reset the extender and do the setup again.

 

DarrenM

Message 4 of 5
grin_phi
Aspirant

Re: Is there a fix for D7000 2.4Ghz internet issue?

I'll try that, thanks. Bit annoying that it just stopped working allthogether. 


And, even with it off, I still have 2.4Ghz issues with the main router.

Message 5 of 5
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