N300 router modem configuration

[Borski]

I run the wizard on my pc and get the msg adapter not connected..... I tried several times and had the same msg ... anyway I'm using the for Earthlink I also have the Ppoe configuration for Earthlink.... any help

[michaelkenward]

How are you connecting from PC to router? LAN? Wifi?

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@Borski wrote:
I run the wizard on my pc and get the msg adapter not connected.....

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Is that the exact message?

What you are you connecting with? The "wizard" could be one of several things?

Desktop app? Browser interface?

There is a manual for the DGN3500 somewhere at the end of this link:

>>>> DGN3500 | Product | Support | NETGEAR <<<<

[Borski]

I'm connecting through internet explorer and using the LAN port

[Borski]

Through internet explorer and using the LAN port

[michaelkenward]

What address in internet explorer?

Maybe this will help.

If you cannot login to your router | Answer | NETGEAR Support

If not you will have to provide more detail. What are you doing – take us through it in detail – and what are the exact messages you see?

Without that information we are just guessing at what might be happening at your end.

By the way, you posted in the wrong bit of the forum, which may be why your "footer" shows that you are using an R6900, which is a router.

There is a dedicated area for cable modems.

Cable Modems & Routers - NETGEAR Communities

Maybe there are existing conversations there that would help you.