Reply

Netgear D7000 Parental Controls

mcredman
Follower

Netgear D7000 Parental Controls

Hi there,

We have a D7000 Nighthawk router, trying to setup parental controls. I have created an account on OpenDNS through the Genie app, but when I attempt to log in I get the "This device seems to be registered with another OpenDNS user...." error.

I've logged a support ticket on OpenDNS and they have confirmed they do not have the router's MAC address in their database. The MAC address beign reported is the same as the MAC address on the label under the router.

They have basically washed their hands of this stating it's not their problem. How do I rectify this? How on earth do they get the MAC address into their database in the first place?

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: Netgear D7000 Parental Controls

Hello mcredman

 

I sent you a pm

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 576 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E